Senior Instructional Designer/ Technologist more...
Location:San Francisco, CA
Company:Twitter
First posted:January 12, 2021
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Job Description

Who we are
Our team collaborates with and supports the internal revenue-generating teams by creating impactful learning experiences that inspire individuals and teams to go beyond. This role presents the opportunity to help drive Twitter's strategic objectives. Our team values authenticity, impact, collaboration, innovation, and fun.

Who You Are
We are looking for a creative, experienced and passionate Instructional Designer/Technologist who will shape and define what great learning experiences are for the Customers Organization. To accomplish this, you will use adult learning theory and the latest non-linear instructional design methods to build innovative learning solutions tailored for content and audience. Learning solutions can include e-learning (video, infographics, games, interactive), simulations, hands-on case study activities, virtual (webinars), a blended approach, or a new creative solution brainstormed by you!

What you’ll do
As a Senior Instructional Designer/Technologist, create the most engaging and impactful learning experiences possible. Working with a diverse set of learners across the revenue-generating organization, you’ll need a creative approach to learning technology solutions, a keen understanding of effective and agile design methods, an insane technical aptitude and passion to help team members learn, grow and excel in their roles.

Below are some examples of responsibilities:
Reporting to the Director of Customer Learning Experience, partner with the global Customer Learning Experience team and cross-functional partners to build learning solutions
Reimagine how we approach learning technologies and virtual learning for a group that is used to doing business face-to-face with clients using forward-thinking strategies
As an expert learning technologist, lead the planning, design and implementation of new systems and tools such as moving to a new Learning Management System and defining and implementing learning tools for virtual and virtual instructor led technology (e.g., webinar technology)
Use your creativity to elevate our current level of virtual learning programs to a higher level of interaction, gaming, video production, simulations, certifications, badges and a sleek look and feel
Effectively tie learning objectives in a Sales environment to key business objectives and individual effectiveness
Create content, learning experiences and programs using the most up-to-date methodology to remain agile and meet tight deadlines in an exceptionally fast-paced environment
Design the learning interventions hands-on - this is a role where you are doing the creation work
Supporting every team within the Customers Organization, rely on outstanding relationship building skills with all types of clients

Qualifications
Bachelor's Degree or higher in Instructional Design & Technology and/or related fields
7+ years of instructional design experience at a global enterprise level
Experience designing learning solutions for new hire, skills & capabilities, leadership development and products education
Proven aptitude for creating instructional content for sales, product, strategy, and operations audiences
Ability to connect the dots in a highly matrixed and complex organization
Experience and keen knowledge in the latest learning technologies, including, AI, VR and augmented reality
Graphic design experience and skills is a huge plus and bonus!
A love for teamwork and collaboration, balanced with an ability to be self-directed when required
Clear and effective communication in both written and oral formats
Knowledge in designing communication and change management strategies to support new learning program launches
Solutions-orientation with the ability to learn and solve complex problems in the pursuit of creating new and innovative learning solutions
Experience in developing learning programs and solutions for a Global Company for an international audience
Proficiency with Office Applications (e.g. Google Suite, Word/Excel/PowerPoint/Keynote), Learning Authoring Software (e.g. Articulate Rise/Storyline, Captivate) and Creative Publishing Software (e.g. Adobe Creative Suite/Photoshop/Illustrator/Premiere/After Effects)
Proficiency in Japanese or Spanish is a bonus

Additional Information
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Type: Full-time.

This job position is no longer available.