Desktop Support

Eliassen Group
life insurance, 401(k)
United States, New Jersey, Madison
Oct 29, 2024
Description: Onsite \| Madison, NJ Our client has an amazing opportunity for a Desktop Support Technician This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $25 - $30 / hr. w2 Responsibilities: Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software. Sets up and maintains network and telecommunication systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed. Experience Requirements: Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience. Relies on extensive experience to plan and accomplish tasks Ability to provide VIP White glove service Great communication skills & follow up Works well independently as well as in a team setting Flexible and able to readjust due to changing priorities in an Executive environment. MAC Computer skills Microsoft Office 365