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Medical Services Assistant

Rutgers University
United States, New Jersey, New Brunswick
Oct 29, 2024
Position Details

Position Information


Recruitment/Posting Title Medical Services Assistant
Job Category Staff & Executive - Healthcare - Medical and Patient Services
Department RHG-RWJ Surgery Clinic
Overview
New Jersey's academic health center, Rutgers Biomedical and Health Sciences ( RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Medical Services Assistant for the Surgery Clinic at the Robert Wood Johnson Medical School.

The Rutgers Health Group Services Assistant performs administrative and clinical task as assigned to support effective and efficient office operations. As directed by the physician, administers intramuscular and subcutaneous injection in limited circumstances which may be delegated under the New Jersey State Board of Medical Examiner regulations.

Among the key duties of this position are the following:

  • Answers the telephone with a pleasant demeanor, always identifying self, and location.
  • Competently performs the following financial functions based on assignment: Scheduling, pre-registration, recording patient arrival, administering financial and HIPAA paperwork, obtaining necessary signatures, receiving referral and pre-certification numbers; performs online insurance verification to assist patient with their payment options.
  • Advises patient regarding preparation of necessary forms: counsels patients regarding paperwork requirements.
  • Collects and secures copays, and post in the financial system; administers receipts and prepares necessary paperwork for later reconciliation of the batch transactions.
  • Reconciles and prepares closing of batch transactions; completes Cash Transmittal form for processing; reconciles cash, check and credit card receipts and secure in safe; completes batch closeout.
  • Enters charges for assigned department; reviews, edits and corrects problems with the charge entry.
  • After demonstrating competency, performs and documents patient care-related tasks as assigned by the registered nurse, license practical nurse, and/or physician. These may include but are not limited to: pre-visit chart review and retrieval of missing documents; preparing exam room for the office visit; preparing the patient for the exam; obtaining and documenting reason for the visit, vital signs, medication reconciliation and allergy review, smoking and immunization histories; performing and documenting Point of Care Testing including running a urinalysis, blood glucose finger stick, fecal occult blood and urine pregnancy test; maintaining test supplies, temperature of room, refrigerator and freezer where supplies are kept, running quality controls, and maintaining logs for Point of Care Testing, performing vision and hearing screening; performing EKGs; session set-up and close; office procedure set up; performing high-level disinfection or autoclave of surgical procedure equipment; maintaining clinical/office Equipment/supply inventory; maintaining/cleaning clinical/office equipment and exam rooms as required.

Position Status Full Time
Hours Per Week
Daily Work Shift Rotating
Work Arrangement
This position requires a fully on-site work arrangement.
FLSA Nonexempt
Grade 175
Position Salary
Annual Minimum Salary 49545.60
Annual Mid Range Salary 50585.60
Annual Maximum Salary 52104.00
Standard Hours 40.00
Union Description Teamsters 97
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS
Qualifications


Minimum Education and Experience

  • Meet the New Jersey Board of medical Examiners definition of a "certified medical assistant" as outlined in NJAC 13:35-6.4(a)2.
  • Applicants may be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous injections.
  • At least one (1) year of relevant experience required, preferably in a medical office setting preferred.

Certifications/Licenses
Required Knowledge, Skills, and Abilities

  • Knowledge of medical terminology is required.
  • Must have demonstrated competency in the administration to intramuscular and subcutaneous injection techniques.

Preferred Qualifications
  • Experience with Electronic Medical Record system is preferred; GE Centricity System preferred.
Equipment Utilized
Physical Demands and Work Environment

  • Physical Demands: Position requires standing to 2/3 of the time, walking 2/3 of the time, requires sitting to 2/3 of the time use of the hands to finger, handle or feel to 2/3 of the time, reach with hands and arms over 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time, talk to hear over 2/3 of the time. Position requires lifting 1/3 of the time up to 10 pounds, and under 1/3 of the time up to 25 pounds.
  • Work Environment: Moderate noise environment with some exposure (less than 1/3 of the time) to blood borne pathogen requiring the use of personal protective equipment; some potential exposure (less than 1/3 of the time) to hazardous waste.

Special Conditions
  • Able to travel to provide coverage at "off-site" practices as needed.
Posting Details


Posting Number 24ST2525
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Downtown New Brunswick
City New Brunswick
State NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.


Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.



Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement


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