Sales Operations Specialist

Harman
life insurance, sick time, long term disability, tuition reimbursement
United States, California, Northridge
Oct 29, 2024
Description & Requirements About the Role The Sales Operations Specialist is responsible for creating, evaluating, and optimizing data sets and sales applications to enable our sales teams to be more effective and efficient with customers while still supporting the needs of internal stakeholders. The role will directly support the Director of Sales, the Global Account Managers, and all Harman Embedded customers with operational and motivational support. What You Will Do Manage the sales reporting, forecasting, and performance evaluation. Salesforce management- developing the most meaningful reports, dashboards, and ad hoc analyses. Ensure that all contracts/closed deals are in line with our standard policies and are processed and tracked consistently Assist with procurement and vendor questionnaires Enable communication between sales and support teams abroad Enable communication between sales and the contract manufacturers Evaluate, implement, own, and continually refine sales technology stack (CRM, sales automation, dashboards, etc.) Proactively identify opportunities to improve both the field-based and inside sales processes, and facilitate the implementation of improvements Identify key drivers of revenue growth, pipeline trends, and untapped market opportunities Manage sales forecasting, planning, and budgeting processes used within the sales organization Supervise and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization's efforts Quarterly and annual cost analysis/quoting. Assist sales management in understanding process bottlenecks and inconsistencies Manage access to document control and product lifecycle communications with customers and contract manufacturers. What You Need Bachelor's degree 5-7 years of work experience in Sales Operations Functional knowledge of SAP ERP Functional knowledge of SFDC Highly proficient in MS Office Suite (Word, Excel, PowerPoint) Knowledge of Global Trade Compliance Excellent written and verbal communication skills What is Nice to Have Experience working directly with China is a plus Being bilingual is a plus What Makes You Eligible Be willing to travel up to 5-10%, domestic and international travel Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. What We Offer Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition Reimbursement An inclusive and diverse work environment that fosters and encourages professional and personal development. . #LI-DP2 #LI-Remote . Pay Transparency USD 69,000 - USD 101,200 Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission. Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled. Benefits HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more. Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply