Overnight Housekeeping Houseperson

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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Overnight Housekeeping Houseperson

Create the experience before the guest has even arrived. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and that our guests Feel Welcome from the minute they step into their room.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Ensure Housekeeping departmental standards are followed
• Assist Room Attendants to ensure guest rooms are prepared efficiently
• Maintain inventory in the Housekeeping closets
• Respond timely to guests' special requests for miscellaneous items ie: cribs, cots, extra towels etc.
• Collect dirty linen, garbage and recyclables from Room Attendants' carts and closets
• Ensure cleanliness and organization of the tower closets and restrooms
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Being a team player in assisting the Housekeeping Attendants to ensure guest rooms are prepared efficiently
• Offer professional, friendly and engaging service to all guests and responding timely to any special requests
• Organize and maintain inventory

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous Housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands

This position requires:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Your team and working environment:

Austin's newest luxury property, Fairmont Austin offers 1,048 guest rooms and suite, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in on of the fastest growing markets in the United States.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.