Front Office Admin Support - Oncology Float Pool

Under the general supervision of the office manager, provide general and administrative support to the staff, physicians and patients of the Oncology Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide backup administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail.

Salary range: $25.60/hr - $36.33/hr

Required:

• Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy
• Ability to follow proper channels of policies & procedures, communication & work standards
• Skill to organize tasks to facilitate smooth work/patient flow
• Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record
• Ability to work overtime in cases of emergency
• Demonstrated ability to be punctual and maintain a satisfactory attendance record
• Skill in maintaining a harmonious work atmosphere, practicing excellent customer service
• Skill in speaking clearly and using proper grammar
• Transportation/ driving required to various clinic locations as assigned by managers

Preferred:

• Knowledge to schedule patients for referrals to specialists
• Knowledge of major medical insurance plans