Patient Access Representative (Oklahoma City, OK)

Are you looking for an exciting opportunity?

We currently have a full-time opening for a Patient Access Representative in Oklahoma City, OK. The Patient Access Representative is responsible for registration duties in the clinical service offices. S/he will be responsible for greeting and directing patients/visitors/staff, completing registration, authorizations, billing verification, referral management and collection of time-of-service payments., while providing exceptional customer service to patients, business partners, and customers.

Your day will be very busy... you will:

• Answers and routes incoming calls using multi-line telephone system. Hospitably greets and routes patients, clients, vendors, and other visitors. Maintains tidiness of reception and other public areas.
• Locates and processes referrals at the time of visit.
• Checks in upon arrival, registers walk-in patients and identifies existing patients; correctly adds/edits demographic information to include email address, guarantor, and insurance coverage and obtains necessary signatures.
• Verifies eligibility and accurately estimates out of pocket expense.
• Collects co-pays and patient account balances.
• For all same day referrals, on-call referrals, and walk-in patients, obtains medical records and supporting documentation required to successfully register, verify insurance, and meet all payor authorization and documentation requirements. Completes these critical steps prior to the patient fitting.
• Processes all referrals received within the identified timeline.
• Schedules follow up appointments as necessary.
• Reviews and acts on all emails, electronic referrals, and correspondence within one business day.
• May participate in the delivery of Ancillary Products.
• Performs pre-scan validation of new claims and supporting documentation to ensure accuracy, timely processing, and revenue recognition.
• Administrative tasks may include receives paper claim documentation, scans claims, tends to mail, overnight shipping, fax, copy, scan, file, office supplies, and general correspondence and ensures efficient office operations.
• Knowledge of EMR systems and understanding of where various data points and clinical information is located.
• Follows and upholds all HIPAA standards and guidelines while discussing and accessing patient information.
• Maintains and updates skills by collaborating with peers, participating in assigned Breg Academy training courses, as well as, reviewing and implementing new SOPs and Work Instructions.
• Promotes Breg's culture of accountability by demonstration and exemplifying Breg's cultural beliefs.
• Supports all other Health Information Management System (HIMS) department tasks and clinical location requirements as needed to support the Breg Billing Business.
• Maintains a professional appearance and work environment.

The right person to join our team is...

Demonstrates the ability to be highly organized; detail oriented; multitask; ownership and accountability; communicate effectively both written and verbal.

What your background will be:

• High school diploma or equivalent required.
• Working knowledge of medical terminology and standard medical forms required.
• 1+ year of medical reception and/or billing experience required.
• Computer proficient to include web browser/internet search, MS Outlook, Word, Excel, and Power Point capabilities. Technical competence includes the ability to learn new software and systems.

What we can offer you...

Our insurance benefits are effective the 1^st of the month after your hire date.

• Medical/Dental/Vision/Disability plans
• Paid time off (PTO)
• Company paid Holiday Pay
• Company paid Basic Life Insurance

For more information regarding Company benefits, please see https://www.breg.com/benefits

Salary/Pay Range: $17.00/hr-$21.00/hr, plus bonus eligibility

This range reflects the minimum and maximum target range for new hire base salary/pay across all US locations. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus.

For six consecutive years, Breg was awarded The National Business Research Institute (NBRI) circle of Excellence Award for employee engagement.

If you meet the requirements above and would like to apply for this position, please visit our website at www.breg.com and click on the 'Careers' section.

Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are encouraged to apply.

Applicants must be currently authorized to work in the United States on a full-time basis. The company will not sponsor applicants for a work visa for this position.