Burn Program Manager

Burn Program Manager - 40 hour Day - BWH Division of Trauma, Burn, Surgical Critical Care & Emergency General Surgery

SUMMARY OF RESPONSIBILITIES

The Burn Program Manager is a nurse leader who possesses clinical expertise in the adult burn patient population; The ideal candidate will serve as the expert regarding the inpatient nursing care of the burn patient; develop, implement and evaluate clinical guidelines and educational programming; engage in burn outreach and community burn awareness and prevention activities with the guidance of the Injury Prevention Coordinator; and participate in burn research initiatives.

Other responsibilities include patient education and discharge planning, and coordination of care in collaboration with Care Coordination and the Patient Navigator of the in-patient burn population. Administrative responsibilities include management of the burn registry, participation in research activities, providing training and lectures at partner institutions or community groups, and participating in quality improvement projects or activities.

The Burn Program Manager is also a member of the direct care team and may provide direct care to patients in the outpatient setting.

ESSENTIAL DUTIES

This individual is identified within the hospital as the nursing expert in burn related issues and serves as a resource for clinical practice, education, quality assurance and continuous improvement in the care of the injured patient. This person establishes and maintains collaborative relationships with all disciplines and departments necessary to create optimal patient outcomes and a professional practice environment. S/he partners with medical leadership to set mutual goals that advance teamwork, interdisciplinary learning, and the environment of care.

Specific Areas in which the Burn Program Manager leads, manages, facilitates, or coordinates:

• Actively supports and participates in an effective Quality Assurance Program that is designed to monitor the quality of health care delivered to patients/ families cared for on the Burn Service. The distinct goal of this program is to ensure that the highest quality of care is consistently delivered to the patients at all times and by all personnel. This individual is imbued with the authority to identify opportunities for improvement along the continuum of care, take the initiative to identify gaps/contributing factors, and work collaboratively with stakeholders to devise a plan of action. The loop closure in selected areas will include monitoring for effectiveness over time.
  
• In collaboration with the Burn Medical Director and Quality Manager, Trauma and Burn Programs, coordinates the assessment and analyses of existing hospital-wide patient care policies, protocols, and practice management guidelines pertinent to the care of the burn patient/families.
• Assists in the development of evidence-based protocols and nursing skills competencies aimed at elevating the practice of the burn unit RNs; develops and implements nursing education programs and in-services specific to the burn patient population.
• Ensures that linkages with clinical initiatives, performance improvement, and burn education are aligned with TBSCC's mission.
• Participates in strategic planning for the Burn Program in alignment with the organization's mission. Coordinates new ventures that may serve to increase volume and expand relationships. Collaborates with the senior director for network strategy in Surgery to develop and strengthen relationships with outside organizations.
• Assists in ensuring the Burn Service meets all regulatory requirements for ABA Burn Center accreditation. Collaborates with the Burn Medical Director and the Quality Manager, Trauma and Burn Programs to facilitate these review processes.
• Assists in data collection for the Burn Registry including but not limited to BQIP quality metrics for mandated quarterly submission to the National Burn Quality Program.
• Manages the oversight of the regulatory compliance of the Burn Registry.
• Serves as a liaison to the administration and represents the program on various hospital and community committees to enhance and foster optimal burn care management.
• Participates in local, regional, and national initiatives and conferences as guided by the American Burn Association
• In the domain of research, s/he contributes to research projects, analysis, and distribution of findings. S/he facilitates protocol design for accurate data collection, feedback, and analysis. Ensures that research projects comply with the institutional standards as set forth by the MGB IRB.
• In collaboration with the Burn Medical Director and Quality Manager, Trauma and Burn Programs, designs, coordinates, and supervises the burn prevention activities at community, state, and national levels in collaboration with the Injury Prevention Coordinator where deemed appropriate.
• Assumes the lead role in American Burn Association burn center designation visit including data gathering and preparation; maintains continued state of readiness, meeting and exceeding all ABA requirements
• Assists the Nurse Program Director, Trauma and Burn in supporting the Trauma Program, including but not limited to: educational programming/in-servicing, trauma outreach and feedback, ACS visit preparation

QUALIFICATIONS:

1. Graduate of an approved school of nursing, BSN required.
2. Masters degree in nursing preferred
3. Current license to practice as a registered nurse in the state of Massachusetts




1. Current registration in nursing in the Commonwealth of Massachusetts. MSN (or) DNP (or) PhD, (or) a BSN with a master's degree in a related field, required.
2. Current certification required or to be attained within two-year period from 10-1-18 or from date of hire after 10-1-18. Certification must be maintained while employed in this position.




4. Two or more years of previous burn experience is required in one or more of the
   related fields of the ED, Surgical ICU or Surgical Floor Nursing.
5. Achieve Advanced Burn Life Support Instructor Status within one year of hire
6. Achieve Trauma Nursing Core Certification Instructor Status within one year of hire

MINIMUM SKILLS AND KNOWLEDGE REQUIREMENTS:

1. Requires ability to work effectively with physician, nursing, administrative, support and ancillary staff.
   
2. Requires ability to handle politically sensitive issues, anticipate problems and issues, build and gain consensus, lead and work with multidisciplinary teams, and effectively communicate strategies, plans and financial results.
   
3. Strong communication and organizational skills.
   
4. Ability to focus detailed, concentrated effort to multiple projects and re-establish priorities as necessary.
   
5. Ability to effectively respond to time sensitive issues.
   
6. A high degree of social facility in obtaining cooperation and support from a broad range of people.
   
7. Initiative and ability to work independently.
8. Previous leadership or program management experience preferred.

REPORTING RELATIONSHIPS:
The Burn Program Manager reports to the Burn Medical Director and the Quality Program Manager, Trauma and Burn Programs, with oversite by the Nurse Program Director, Trauma and Burn. S/he is expected to function independently at a high level.

Brigham & Women's Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.