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Student Retention Specialist

Elizabeth City State University
United States, North Carolina, Elizabeth City
1704 Weeksville Road (Show on map)
Nov 27, 2024
Posting Details
Posting Summary


Position Number 6086-0000-0004-078
Classification Title Student Retention Specialist
Working Title Student Retention Specialist
Division Academic Affairs
Department/Unit Office of Student Success
Section Office of Student Success (section)
Primary Purpose of Organizational Unit
The Office of Student Success and Retention is dedicated to planning, coordinating, and administering retention efforts and strategies aimed at significantly improving the academic and social experience of Elizabeth City State University's students. Vested in a holistic approach to student success, retention efforts are framed specifically to engage the student both in and out of the classroom. Whether academic, social, personal, or financial, the University is dedicated to helping students overcome obstacles that stand in the way of student matriculation.
Description of Work
The Student Retention Specialist will support student retention efforts by assisting with monitoring the overall student population's advancement toward degree completion. With enrollment and retention as high-level priorities, the incumbent will work in collaboration with faculty, various student support services professionals and students to enhance retention and graduation rates. Occasional work may be required beyond normal working hours.
Competencies/Knowledge Skills, and Abilities Required in this Position
Position requires strong interpersonal skills which would allow effective communication with administrators, faculty and students; ability to write reports; strong computer skills; and effective organizational skills and customer services skills. Possess an interest in working with a diverse population of students.
Minimum Training and Experience
Master's degree with a minimum of two years of experience (3-5 years preferred) working with student retention and student success strategies at a college or university setting; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License or Certification Required by Statute or Regulation
Management Preferences
Position Recruitment Range
Position Category Staff
Position Status Permanent Full Time
FLSA Exempt
Posting Detail Information


Posting Number EHRA00501P
Job Open Date 10/30/2024
Job Close Date
Open Until Filled Yes
Special Instructions to Applicant
* Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
* If you answer the supplemental questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers.
EHRA OSHR Statement
This position is Exempt from the State Human Resources Act.
AA/EEO Statement
Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Background Check Statement
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed. ECSU is an E-Verify participant.
Quicklink for Posting https://jobs.ecsu.edu/postings/6924
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