Lead/Principal Product Designer, Slack

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We are hiring a Principal Product Designer to help craft the future of Slack. Principal Designers are leaders within our teams - helping to set the tone for work at Slack by being humble, smart, and collaborative. They define product direction and set a high bar for design. They carry features from vision through to execution and launch while prototyping and honing the design to ensure it works for Slack's diverse user base.

Pillars We are Hiring for:

SLACKFORCE:

The Slackforce team is focused on bringing existing Salesforce customers to Slack by building the best native, consumer-grade tools for tackling work. We learn about industries and job roles such as Sales, Service, Marketing, and HR, and imagine how we can improve their work lives through Slack.

EXPANSION:

We're a product-led growth team, powering the self-serve business. We are experiment-focused, balancing craft and speed while learning and iterating. Our focus areas are onboarding, education, deepening engagement across the Slack user journey, trials, upgrades and purchase experience.

We aim to deliver value for our users from day one, driving customer love at first interaction. We make it easier to grow in Slack too, guiding teams as they scale.

SEARCH & AI:

The Search & Slack AI team believes that a world-class search experience is key to unlocking an organization's knowledge. Paired with generative AI, it can transform the everyday experience of knowledge workers. To achieve this, we're looking for talented product designers to join us in making this vision a reality.

At Slack, we have a positive, diverse, and encouraging culture. We look for people who are curious, inventive, and work to be a little better every single day!

• Work cross-functionally with product and engineering partners to represent the design team, facilitate design discussions, and ensure design quality.
• Collaborate closely with leadership to define features and influence the overall direction of your product area, and with Design Leadership to inform and improve our design processes
• Design flows, prototypes, sketches, and high-fidelity UI for experiments and features
• Work closely with Engineering to ensure a high-quality implementation and user experience at throughout every phase of a project, and iterate rapidly upon receiving feedback
• Lead by example - do excellent work and help people on the team learn how you do it
• Encourage trust-building and feedback culture. Provide kind and clear feedback to the team, and solicit feedback from peers, including other product designers and cross-functional partners
• Identify overlap or connections across initiatives across the team and company, and ensure we are building a cohesive end-to-end user experience across the product
• Be an active mentor for other designers, interview new designers and actively advise on our design hiring process.

• At least 7 years of experience in an individual contributor role, on a Product Design team for desktop or mobile, delivering products from start to finish as part of a cross-functional team
• An outstanding portfolio, showcasing a strong foundation in typography, interaction, and visual design
• Ability to thrive in a fast-paced, agile environment with a focus on experimentation and rapid iteration, usually found in growth teams and startup environments (Think: balancing design quality with speed)
• Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
• Experience partnering with product managers to translate data and insights into strategy and rationale for design solutions
• Experience working and collaborating across diverse teams (i.e. Research & Analytics, CE, Marketing) in a dynamic, rapid growth environment
• Experience with prototyping as a means to explore and convey design solutions
• Self-motivation. The ability to work proactively to produce results both independently and as part of a team
• Strong written/verbal communication and active listening skills, with an ability to build and develop trust across relationships

Please submit a resume with links and password to your portfolio. Submissions without portfolios or work samples will not be considered.

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