Field Service Technician II

SES-Government Solutions
United States, Missouri, Bridgeton
Oct 30, 2024
Job ID:110737 The Leonardo DRS Land Systems business is a recognized leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers.We are a 4 year running Top Workplace in the Greater St. Louis area. Leonardo DRS is honored to be an authorized SkillBridge organization through the Department of Defense, a program designed to connect transitioning service members with positions at Leonardo DRS. This position may be used to identify DoD SkillBridge applicants that have the skills and experience attractive to Leonardo DRS. Striving to support our military and veterans, this program offers an internship opportunity for active duty (transitioning) service members during their last 180 days of service commitment. Eligibility: If SkillBridge participant Must meet DoD SkillBridge qualification requirements (DODI 1322.29) Must have unit commander written authorization to participate prior to applying Must be within 12 months of discharge (separation/retirement) Discharge must be honorable Participated in TAPS Qualifications: 2 Year degree or higher from accredited university 5+ Years progressive job experience Proficiency in MS Office Demonstrated ability to communicate clearly, both written and oral Program Objective: Internship-structured job skills training in the real world: Potential opportunities in: Supply Chain Operations Engineering Finance Human Resources Networking Opportunities Professional Development Job Summary Leonardo DRS Land Systems is seeking to hire a full time Field Service Technician Level II. The ideal candidates will be responsible for providing technical support of DRS Land Systems products through prototyping, testing, fielding, and follow on support stages of various programs to internal and external customers.The selected candidate must be able and willing to travel/deploy to CONUS and OCONUS internal and external customer locations 50-75% of the time. Job Responsibilities Responsible for providing routine technical support for maintenance, repairs, modification, equipment setup and testing Troubleshoot and determine equipment issues by utilizing drawings and technical documentation Conduct repairs and/or modifications using a variety of hand tools and test equipment Assist in demonstrating setup and adjustment of complex equipment for potential users or operators Complete appropriate written documentation and feedback for onsite service and installations Deliver technical solutions to customers with a high degree of professionalism May provide formal/informal training of customer personnel Identify, analyze, and repair product failures, orders and replaces parts as needed May recommend which products or services best fit the customers needs Demonstrate great customer service skills Work variable shifts and up to 12-hour shifts to perform necessary testing Exhibit mature, independent judgment and communicates effectively Employees must be able to maintain and adhere to the customer's on-site scheduling requirements with no more than 5 unplanned absences during any rolling 12-month period. Support, communicate, reinforce and defend the mission, values and culture of the organization Qualifications High school diploma or GED with 2+ years of work experience Must have an entry level understanding of one or multiple technical competencies (electrical, mechanical, hydraulics, pneumatics, etc.) Must be able and willing to travel to CONUS and OCONUS locations (Deployed 50-75% of the time) Fundamental understanding of computer systems, operating systems, and configuration files, a plus. Proficient in the use of a laptop computers, mobile devices, and related software Must have or be eligible to obtain U.S. passport Ability to obtain a Department of Defense (DoD) Secret Clearance is required Computer proficiency with MS Office application experience, including Word, Excel, Project and PowerPoint; detailed understanding and use of database technologies helpful U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment. Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. #LSY