IS Technical Implementation Specialist

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Title	IS Technical Implementation Specialist
Exemption Status	Exempt
Management Level	n/a
Direct Reports	n/a
Manager Title	IS Development Manager
Department	Business Intelligence
Requisition	24652
Pay & Benefits	Estimated hiring range $109,500 - $133,840 / year, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits
Posting Notes	This is a fully remote position, but you must reside in one of the listed 9 states

Job Summary

This position is responsible for collaborating across various teams, roles, and resource managers to facilitate execution of medium and large technical deliverables. The core function of this position is to execute and implement technical products and capabilities by working with Project Managers, Resources Managers, Business System Analysts, Architects, Quality Assurance, and other resources as needed. Typical responsibilities will include overseeing development of complex Dashboards, regulatory submissions, Software solutions, upgrades of software platforms, etc. In addition, the position may also assist with sprint planning and other agile processes. This position is also responsible for training and mentoring less experienced Implementation Specialists the organization and act as subject matter expert for executing technical initiatives across Information Systems and Business Intelligence organization (ISBI).

Essential Responsibilities

• Collaborate with Enterprise Project Managers to allocate and assign work to appropriate teams with in ISBI.
• Collaborate with Solutions Architects to refine architecture and to decompose deliverables for assigning them to appropriate teams with in ISBI.
• Collaborate with Business Systems Analysts and Domain Specialist to develop detailed software requirements for assigned projects and requests.
• Collaborate with Quality Analysts to develop and execute QA plans for assigned projects and requests.
• Track and monitor progress of requirements development for assigned projects and requests.
• Guide Enterprise Project Managers and business group leaders to navigate ISBI organization to identify and engage appropriate leaders across ISBI to deliver desired outcomes for projects and complex business requests.
• Monitor and determine progress of deliverables and address any questions, challenges, roadblocks for projects and large requests.
• Regularly provide updates on progress of projects and requests to Project Manager and organization leaders for assigned teams and projects.
• Proactively escalate issues, roadblocks to resource managers and senior leaders for timely resolution of issues.
• Act as Technical Project Manager for large and complex business requests and coordinate across business teams and various ISBI teams to execute and deliver complex business requests such as building dashboards.
• Write and update technical project related documentation as needed.
• Plan and organize Sprint plans for assigned teams or projects.
• Help ISBI teams to deliver on commitments and achieve high customer satisfaction.
• Lead the scrum and other agile ceremonies for assigned teams or projects.
• Remove impediments and coach the scrum team on removing impediments.
• Resolve conflicts and issues that occur.
• Help the scrum teams to identify and fill in blanks in the Agile framework as needed.
• Help the scrum team achieve higher levels of scrum maturity and provide education where needed.

Organizational Responsibilities

• Perform work in alignment with the organization's mission, vision and values.
• Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization's strategic goals.
• Adhere to the organization's policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Experience and/or Education

Required

• Minimum 7 years' related experience that includes some or all of the following:

• Experience with successful Agile techniques and experience on a SCRUM team
• Strong background and experience in Software Development using relevant technology stack such as .NET, C#, SQL, SSIS, etc.
• Experience with development processes and practices for complex Analytics and Dashboards
• Experience with cloud development either with Azure or AWS
• Experience with DevOps /CICD deployment methodologies and associated development practices
• Experience leading technical implementations and/or projects

Preferred

• Master or bachelor's degree in STEM, Finance, Economics, Business Administration or Public Health.
• SCRUM certification
• Experience in the healthcare or health insurance industry
• Experience with machine learning, including clustering algorithms, decision tree learning, artificial neural networks, etc.
• Experience with Microsoft Azure, and associated tech stack such as Data Factory, Functions, etc.
• Experience with Snowflake

Knowledge, Skills and Abilities Required

Knowledge

• Knowledge of the concepts of Software and Technical Project Management and Agile Methodologies
• Knowledge of Software Development tools, processes, and practices
• Knowledge of Analytics and Dashboard development processes and practices
• Knowledge of basic Software Architectural practices and patterns
• Understanding of data warehousing and data structures
• Knowledge of Tableau Desktop/Creator or other Business Intelligence applications preferred
• Familiarity with Data warehousing and data modeling
• Familiarity with PMBOK and project management practices

Skills and Abilities

• Excellent critical thinking and problem-solving skills
• Strong communication, interpersonal and mentoring skills
• Ability to effectively communicate complex technical information to internal and external business stakeholders
• Ability to provide leadership and oversight of technical projects
• Ability and willingness to continually learn new skills
• Ability to manage multiple tasks concurrently
• Ability to analyze and think quickly and to resolve conflict
• Ability to manage expectations and relationships with diverse stakeholder groups and cross-functional teams
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Enviornment(s): Indoor/Office Community Facilities/Security Outdoor Exposure

Member/Patient Facing: No Telephonic In Person

Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment: General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.

Schedule: May be required to work various work hours as needed

#MULTI

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.