Part-Time ACCOUNTS RECEIVABLE CLERK - Sparrow Medical Supply

General Purpose of Job:

The Accounts Receivable Clerk is responsible for answering incoming calls from patients and insurance companies in a courteous, professional manner in order to meet their needs, relay information, provide instruction, and resolve inquiries and issues. This position is also responsible for accurately preparing and tracking checks for deposit and preparing bank deposit slips according to established operating procedures. Responsible for preparing documents for electronic storage, processing into TIMS Viewer and preparing for storage in accordance with established operating procedures.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Performs primary telephone answering duties in department.
• Daily prepares checks for deposit by accurately logging information into an Excel spreadsheet, verifies stamping on back of checks; completing a bank deposit slip and copying deposit log to the Master Deposit Book and to the Accounts Receivable Manager.
• Daily prepares Lansing cash drawers for deposit by accurately completing information on SRM-512, preparing bank deposit slip, and faxing information to accounting.
• Reviews and resolves claims validation errors utilizing DIVER software for missing information: KX modifier, patient demographics, and procedure codes and other as assigned.
• Assists A/R Specialists as needed.
• Processes correspondence to patients; e.g., sold equipment letters, Diabetic Log Letters and Birthday Letters.
• Acts as back-up to Imaging Clerk.
• Process monthly credit card payments per customer request. Keeps documented records. Including Lifeline. Does follow up calls to lifeline accounts greater than 90 days past due.