Medical Record Support Specialist

Ensures the timely access and completion of paper-based documentation by scanning, indexing, chart review, and quality assurance.

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We're 16,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

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Nationwide Children's Hospital. A Place to Be Proud.

* Prepares and scans all paper-based medical records using imaging software, ensuring accuracy and quality according to departmental procedures.
* Indexes documents under correct type and level within the electronic database.
* Reviews scanned and indexed documents to verify accuracy, completeness, and legibility.
* Unpacks and sorts incoming mail delivered to the Health Information Management department. Answers incoming calls and assists with providing customer service.
* Assists with workflow and process improvement, participating in relevant activities and reporting issues as needed.
* Maintains confidentiality of all medical records and patient information.

Education Requirement:
* High School Diploma or equivalent, required.

Certifications:
* RHIT/RHIA certification, preferred.

Skills:
* Basic computer proficiency and ability to learn new software programs.
* Analytical and organizational skills.
* Critical thinking and problem-solving skills.
* Optimal/sustained attention to detail.
* Effective communication and interpersonal skills.

Experience:
* One year of experience in hospital setting or medical record department, required.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

EOE M/F/Disability/Vet