Office Operations Assistant - Family Practice / Belsay Rd

Henry Ford Health System
United States, Michigan, Burton
Jan 07, 2025
GENERAL SUMMARY Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. Provide general office and clerical support to assigned area. Front Desk/Primarily Referrals. Location: 1096 Belsay Rd, Burton Michigan Schedule: Mon, Tue, Thur - 8a-530p, Wed 8-12, Friday 8a-4p Preferred understanding of PCP and Specialists referrals, appointment scheduling, and obtaining prior authorizations for diagnostic testing Minimum one year experience in medical office setting High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Information Organization: Henry Ford Genesys Ambulatory Health Services Department: AMG Belsay Rd Shift: Day Job Union Code: Not Applicable