Outpatient Pharmacy Medication Transition Technician

Here, it's different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.

We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

The Pharmacy Medication Transition Technician assists inpatient and outpatient pharmacists with medication history, reconciliation, to ensure that any differences between medications taken before admission and medications ordered upon admission for a patient are intentional and not accidental. Works to promote an efficient discharge prescription process in collaboration with the outpatient pharmacy.

Education: High School Diploma or Equivalent
Experience: Two (2) years of Pharmacy Technician Experience. Medication Reconciliation Technician or Meds to Beds experience is preferred.
Equivalency:

• Completion of pharmacy technician program may substitute for one (1) year of the experience requirement. OR
• Completion of pharmacy technician program plus one (1) year of experience performing medication prior authorizations may substitute for two (2) years of pharmacy technician experience.

Certification(s):

• State of Colorado Pharmacy Technician (PHAT) Certification
• Certificate through a nationally recognized certification board or body approved by the National Association of Boards of Pharmacy (NABP) such as the Pharmacy Technician Certification Board (PTCB) or National Healthcare Association (NHA)
• Medication History Certificate within 12 months of hire

POPULATION SPECIFIC CARE

Neonate - <30 days
Infancy - >30 days to 1yr
Toddlers - >1yr to 3yrs
Pre-Schoolers - >3yrs to 5yrs
School age - >5yrs to 13yrs
Adolescent - >13yrs to 18yrs
Adult - >18yrs to 65yrs

ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all the following essential functions. These examples do not include all the functions which the employee may be expected to perform.

1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building. Following hospital and department policy and procedures and contributing to overall quality services.
2. Works cooperatively with others and organizes daily workflow to optimize output.
3. Completes medication histories for new admissions.
4. Performs discharge duties from admission of patient to final discharge plan. This includes collaborating with inpatient floor staff and outpatient pharmacy staff on delivery and timing of delivery.
5. Performs general duties of a pharmacy technician including but not limited to:
   1. Data Entry: Med Transitions technicians obtain insurance information, if needed, add patient demographics, insurance information, and prescription data into the outpatient pharmacy prescription processing system. Technicians then submit the claims to third party insurance for processing, which will determine co-pay and whether adjudication issues may exist. If adjudication issues exist, the technician will troubleshoot and begin the resolution process.
      2.Patient Contact: Med Transitions technician communicates with patient or patients' families information on co-pay amount and any insurance adjudication issues. Technician will also verify patient payment type.
      3. Product Dispensing: Medication transition technicians coordinate dispensing and patient education activities with the decentralized pharmacists.
6. Provides service to customers to meet or exceed their needs and expectations.
7. Collects and compiles data, statistics and other information needed for quality assurance programs or reports to provide information to assist with decision-making.
8. Participates in the team approach to quality improvement to support the Pharmacy Department's commitment to the philosophy and principles of Quality and Safety.
9. Maintains updated knowledge and skills and contributes to the education of others.
10. Participates in planning processes by establishing personal goals to support quality improvement efforts and contribute to the achievement of departmental objectives.
11. Provides age/developmentally appropriate care in accordance with Age/Developmental Specific Care Guidelines for the age groups served when participating in patient care.

SCOPE & LEVEL

Guidelines: Fully qualified, full performance or journey level. Guidelines are generally but not always clearly applicable, requiring the employee to exercise judgment in selecting the most pertinent guideline, interpret precedents, adapt standard practices to differing situations, and recommend alternative actions in situations without precedent.

Complexity: Duties assigned are generally complex and may be of substantial intricacy. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.

Decision Making: Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed.

Communications: Contacts with team members, clients or the public where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.

Supervision Received: Performs work with minimal supervisory oversight. Under general supervision, the employee receives assignments and is expected to carry them through to completion with substantial independence. Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent. Recurring work clearly covered by guidelines may or may not be reviewed.

PHYSICAL REQUIREMENTS

Audio-Visual: Color Discrimination: Good
Audio-Visual: Hearing: Good
General Activity: Stand/Walk: 6-8 hrs. per day
Motion: Bend: 1/3 or more of time
Motion: Carry: 1/3 or more of time
Motion: Lift: Up to 1/3 of time
Motion: Push: 1/3 or more of time
Motion: Reach: 1/3 or more of time
Motion: Squat/Crouch: 1/3 or more of time
Others: Occupational Hazards - Must be able to meet scheduling demands during all weather conditions
Use of Hands/Feet: Both Hands - Precise Motor Function (Or Fine Manipulation)
Weight Lifted/Force Exerted: Up to 50 pounds: Up to 1/3 of time

WORK ENVIRONMENT

Exposure: Exposure to blood/body fluid: Occasional.
Exposure: Exposure to chemicals: Regular/Frequent
Exposure to hazardous and nonhazardous drugs: regular/frequent
Exposure: Exposure to skin irritations: regular/frequent
Mental and Emotional Requirements: Independent discretion/decision making.
Mental and Emotional Requirements: Makes decisions under pressure
Mental and Emotional Requirements: Manages stress appropriately
Mental and Emotional Requirements: Works with others effectively

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.