Care Management Assistant PRN

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• High School Diploma/GED Plus three (3) years of CMA, direct patient care, medical records, customer service or related experience OR Associates Degree + One (1) year of admin experience/documentation experience

Preferred Qualifications:

• Bachelor's Degree
• Registration and appointment scheduling experience with EPIC

Preferred special knowledge, abilities and skills:

• Medical Terminology; experience working with DME companies or other post-acute care organizations.

Special knowledge, abilities and skills:

• Computer/keyboard skills; telephone etiquette; general knowledge of office equipment.

Physical Requirements:

Employees in this role must be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR).

Additional Information:

Responsibilities:

• Works collaboratively with the RN Care Manager and Social Work team members focused on care of the patient and family to facilitate timely discharges and support a smooth transition to the next level of care for all patients.
• Communicates the coordinated referrals to post-discharge providers, including home health, home and inpatient hospice, Long Term Acute Care facilities, Skilled Nursing Facilities, Assisted Living facilities, transportation and others as needed for a safe discharge plan. Gathers and provides all relevant information needed by facilities to provide for care transitions, following policy with regards to release of information.
• Conducts follow-up calls with providers to ensure receipt of needed information and expected timing of acceptance.
• Arranges discharge appointments for patients following up at UAMS or other community providers.
• Ensures that the appointments are listed as part of the patients' discharge education.
• Demonstrates a working knowledge of payor benefits (Medicare, Medicaid as well as managed care and commercial payors).
• Completes required regulatory documentation for patient admissions with the guidance of Care Management team (examples include, but are not limited to, MOON notices, Medicare Important Messages etc.).
• Interacts with, and assists, the public in a professional and friendly manner as needed.
• Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
• Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Assists internal and external stakeholders, as needed, with exceptional customer service.
• May perform other duties as assigned.

PRN employees are typically required to meet the following or equivalent criteria:

• Work the equivalent of 24 hours on a regularly scheduled basis (monthly). The 24 hours is typically 3-8 hour shifts, but the shifts could change based on the needs of the department.
• These shifts will be scheduled at a time consistent with departmental staffing needs, and mutually agreed upon by the Manager and PRN Staff member.
• Work 1-2 designated UAMS holidays (excluding Birthdays) and four weekend shifts a year (1 per quarter) based upon the needs of the department.
• Attend HR Orientation and complete all HR new hire requirements. Department orientation must be scheduled and completed within 90 days of hire.
• PRN staff must comply with all departmental scheduling procedures, attendance policies, and clinical performance standards.
• PRN staff are only allowed to work 1000 hours in a 12 month rolling period, which begins at orientation and includes any educational hours.
• PRN staff assignments/shifts are subject to cancellation and the PRN employee will be notified by the CSM or designee at least one hour prior to the beginning of the shift.
• PRN staff are not eligible to receive benefits, but may contribute to pre-tax supplemental Retirement.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.