HR Specialist - Employee Relations

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.

The HR Specialist is responsible for performing transactional and regulatory requirement employee relations duties within Human Resources.

The Employee Relations Specialist:

Reviews, evaluates and follows-up, processes, approves, and routes a wide range of incoming human resources documentation.
• Updates HRIS and other systems as required.
• Duties will vary depending on area of support, but will include contact with employees, managers, directors, and external agencies and/or individuals to provide more advanced support of standard policy/procedural information.
• Individuals in the HR Specialist II role are required to function independently and provide guidance relevant to all areas of human resources in addition to employee relations.
• This role will perform intermediate level problem resolution or referral on matters pertaining to human resources using independent judgement with support of the Senior Employee Relations Representative, HR Business Partner, or Director-HR Partnership.

• Bachelors Degree required.
• At least two years of experience in Human Resources in an Employee Relations Specialist, Generalist, or similar HR role.
• Validated competencies in the HR Specialist II-Employee Relations or similar role.
• PHR certification preferred.

• Ability to ensure legal and policy compliance; Also ensures compliance with the Joint Commission and other accrediting agencies with a focus on file audits.
• With very little consultation, able to identify problems, evaluate facts and formulate sound solutions escalating when necessary.
• Utilizes HR information system to process actions, compile and analyze data.
• Conduct intakes and recommends appropriate actions in compliance with related rules and regulations and alignment with Presbyterian policies and federal, state and local laws and regulations.
• Develops and implements processes and procedures to support the role.
• Handles all escalations from AskHR as well as area specific inquiries. This may include escalations to other area of the Human Resource Department or facility, when appropriate.
• Deliver applicable trainings: Grievance, HR Hot Topics, Employee File Contents, License/Certification Verification, etc. as directed by HR leadership or facility leadership, when appropriate.
• Ability to solve practical problems and handle a variety of variables in situations where only limited guidelines exist.
• Coordinate and/or facilitate informal and formal grievance procedures and all CDS unemployment hearings.
• Reviews, processes, approves, and provides follow-up requests in HRIS for extended leaves, corrective action, terminations, WFC severance agreements, etc. ensuring paperwork is complete for accurate processing of payroll and other employee related record keeping.
• Assist with investigations, reports, and record retrieval.
• Demonstrate subject matter expertise regarding HR Specialist functions and processes.
• Lead specialty functions as required.
• Be available to travel to various facilities as required for areas of support and/or specialty functions and audits.
• Back up for other HR Specialists.
• Assist in training and support of HR Specialist team members.
• Other duties as assigned.

We offer more than the standard benefits!

Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!

Learn more about our employee benefits:

https://www.phs.org/careers/why-work-with-us/benefits

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

About New Mexico

New Mexico continues to grow steadily in population and features a low cost-of living.

Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.

New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.