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Assistant Director

University of North Carolina Charlotte
United States, North Carolina, Charlotte
Oct 31, 2024
Assistant Director
Please see Special Instructions for more details.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report

Please submit a resume and cover letter with your application if requested.
  • Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your resume.
  • Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • The Search Committee will not contact references without first verifying permission with the finalist.

These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Position Information
General Information


Position Number 007629
Vacancy Open to All Candidates
Working Title Assistant Director
Position Designation EHRA Non-Faculty
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule
Monday-Friday, 8:00am -5:00pm; weekends as necessary for student events.
Hours per week 40
FLSA Status Exempt
Division Academic Affairs
Department College of Health & Human Svc (Col)
Work Location CHHS
Salary Range $58,000 - $60,000
Primary Purpose of Department
The College of Health and Human Services provides the highest quality educational experiences, engages in relevant research from bench to bedside, and acts as a primary partner in addressing community health and human services needs. The CHHS Advising Center serves all undergraduate students within the college's academic programs, students in transition, and prospective high school and transfer students in CHHS. The Center also provides orientation to new students, support to first-generation college students and transfer students, and intrusive advising initiatives for at-risk students.
Primary Purpose of Position
CHHS academic advisors assist students, by using a developmental model, to develop the knowledge and skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. Academic advisors should have a commitment to student success and the ability to listen and analyze academic needs, generate reports on academic progression, give graduation-oriented advising and collaborate with faculty in CHHS the to provide additional information/services/ programming to majors. The position will also participate in new student orientations and other events as necessary and develop a thorough working knowledge of campus support services and referral processes. Each academic advisor participates in academic programming and makes recommendations to academic program coordinators regarding academic program plans. In addition, the academic advisor is involved in university service through participating in the Academic Advising Improvement Team or other university or college committees related to academic advising, student success, retention and graduation. S/he assists unit academic administrators and the Associate Dean for Academic Affairs in recruitment, retention and success initiatives as determined.
Summary of Position Responsibilities

  • Provides accurate academic advising to individuals and groups of current and potential undergraduate students in the College.
  • Proactively communicates with students who have poor mid-term grade performance or who have other risk factors for retention and/or success.
  • Assists in the management and operation of the CHHS Advising Center as determined by or in consultation with the Director and assist in the preparing reports related to student enrollment and progression.
  • Contributes to the professional development of fellow college and unit-level advisors.
  • On occasion, academic advisors are involved in creating and implementing student programs that focus on improving student success, retention and graduation (i.e., College's Learning Community, 49er Rebound, University Convocation, Transfer Student Program, Prospect for Success Program, etc.).

Minimum Education/Experience
Education: A master's degree in student services, higher education, health or human services, or a related field is required.

Experience: Two years of experience involving student academic advising in a higher education setting.

The candidate must also be attentive to detail, possess strong organizational skills with the ability to prioritize while multi-tasking and manage tasks in an efficient and timely manner. Excellent communication and interpersonal problem-solving skills are a must. Ability to interact effectively with advisees, staff, and faculty required. A viable candidate must comprehend and abide by federal and university student confidentiality requirements. Proficient use of computers (Banner or other student information system, Excel, Word, Gmail) is necessary.
Preferred Education, Knowledge, Skills and Experience

  • Three years of academic advising in higher education; experience in residence life in higher education.
  • Proficiency in Student Banner (native and self-service), Degree Works, and other advising software.

Necessary Certifications/Licenses
NA
Preferred Certifications/Licenses
NA
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report



Please submit a resume and cover letter with your application if requested.

  • Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your resume.
  • Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • The Search Committee will not contact references without first verifying permission with the finalist.


These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Posting Open Date 10/31/2024
Posting Close Date
Open Until Filled Yes
Proposed Hire Date 12/01/2024
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)




Applicant Documents
Required Documents

  1. Cover Letter / Letter of Interest
  2. Resume / Curriculum Vitae
  3. Contact Information for References


Optional Documents

Applied = 0

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