Assistant Director of Communications and Program Administration

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $70,000 - $74,000

Position Summary

Reporting to the Director of Programs and Finance, the incumbent oversees communications and program administration for the Arts Initiative at Columbia University, a pioneering campus venture that connects Columbians with incredible arts experiences on campus and with the larger arts landscape of New York City. Develops and implements communication, outreach, and social media campaigns, including management of the website. Researches, plans, and implements Arts Initiative programming and events. The incumbent works to increase awareness of, and participation in, the Arts Initiative's programs, services, and events amongst Columbia University students, faculty, and staff. Serves as department representative at events, in rotation with other staff. Performs related duties as assigned, including occasional evening and weekend hours.

Responsibilities

• Develop and implement the communication, outreach, and social media campaigns, including an internal master schedule of all department efforts and content calendar, with the goal of increasing awareness of, and participation in, Arts Initiative programs and events
• Research, plan, and implement Arts Initiative programming and events, both on campus and in collaboration with external cultural partners
• Maintain high quality customer service for diverse audiences, students, faculty, and staff; foster a collegial and inviting environment that enables everyone to do their best work
• Oversee ongoing content curation and updates to the Arts Initiative website; oversee and ensure compliance with style guide
• Administer email outreach strategy, including creating and deploying regular email communications, managing lists, and management of the external list management vendor, with a high level of attention to detail
• Oversee research and data analytics to inform and improve strategic communications and outreach planning; prepare reporting to aid in the evaluation of programs and events
• Serve as Department representative at events, including University orientations, information sessions, and other events as assigned
• Maintain Arts Initiative communication and program archives

Minimum Qualifications

• Bachelor's degree or its equivalent required.
• Three to five years of related professional experience is required.
• A resume and cover letter must be submitted to be considered for the position.

Preferred Qualifications

• Communications experience in the arts and/or higher education is strongly preferred.

Other Requirements

• Must demonstrate a thorough knowledge and understanding of, or genuine interest in, the arts.
• Superior written and verbal communication skills are required, as is the ability to interact with a highly diverse group of constituents both within Columbia University's campus and with colleagues in the broader performing and visual arts community of New York City.
• Must be detail-oriented and highly organized, with excellent judgment and discretion.
• Strong working knowledge of software and platforms used to develop, execute, and assess marketing campaigns and materials (Excel, CRM systems, email marketing software such as Mailchimp, Adobe Creative Suite, OvationTix or other box office platform, digital advertising platforms such as Facebook and Google AdWords, etc) is required.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.