Grand Central Epic Analyst

Grand Central Epic Analyst

Additional Position Details: FTE: 1.000000 | Full Time | Primarily Mon - Fri / 8AM - 5PM

PLEASE NOTE: This is a remote position, however due to our pay practices, qualified candidates MUST reside within one of the following states: AK, AZ, CA, CO, FL, GA, IA, ID, IL, KY, ME, MI, MT, NC, NM, NV, OH, OK, OR, TN, TX, UT, VA, WA. Candidates need to live or relocate to one of the aforementioned states and working remotely will require reliable broadband internet and personal cell phone service. Remote work may include working day-to-day operations during Pacific Standard business hours or online training.

This position will be expected to take 24/7 on-call support for a week at a time in rotation with the other members of the team. On-call rotation will begin when the staff member and Team Lead feel the level of skill has been achieved to triage and support end user critical needs.

The Epic Analyst designs, analyzes, develops, tests, implements, and/or provides tier two technical assistance of assigned system applications. In this role, the Epic Analyst consults with Epic representatives, application coordinators, supervisors and end users to configure and build Epic software and applications to meet organizational and client needs; troubleshoots problems, offers solutions and recommends a course of action to address the issues and needs of the end user and to achieve client and/or hospital specifications for Epic applications; and develops and modifies procedures to solve complex data processing problems and/or prepare detailed specifications from which programs will be written.

Please Note: This position is for the Epic Grand Central Team.

Epic Analysts will be required to acquire Epic Proficiency within 3 months of hire. Will also be required to complete annual Epic Proficiency requirements.

To be considered for this position, qualified applicants will need to take and pass a proprietary assessment developed by Epic Systems Corporation if not already Epic Certified in a clinical build application.

Education

• Bachelor's degree in computer science or related field, or equivalent in education and/or experience is required.

Experience

• Minimum 3 years of healthcare related experience in the area(s) of direct patient care, medical records, patient registration, scheduling, claims and/or information technology within a hospital or clinic, or the equivalent in education and experience, is required.
• Experience with Microsoft Office programs (Word, Excel, PowerPoint) required.
• Working experience in a healthcare environment such as healthcare operations, clinical areas, or information services, preferred.
• Experience with programming, system analysis, configuration, system implementation, and/or application support, preferred.
• Knowledge of the systems lifecycle, client-server technologies, clinical workflows and PC application support, preferred.
• Experience with Visio, preferred.

Certifications

• The Epic Analyst will be required to obtain Epic Proficiency within 3 months of hire.
• Will be required to complete annual Epic recertification requirements.

• Ability to exercise discretion and independent judgment in a variety of decision-making scenarios.
• Ability to work independently with little or no day-to-day supervision.
• Ability to conceptualize the visual effect of the product and how it will be used.
• Comfortable presenting in front of a group.
• Good attention to detail and ability to probe for information to fully understand the needs of the customer.
• Ability to solve problems and troubleshoot issues with a 'can do' attitude.
• Strong organizational and prioritizing skills.
• Ability to be a self-starter and work independently, but also know when to escalate issues.
• Ability to work within a team and to manage conflict.
• Excellent written and verbal communication skills.

• Earn a competitive and progressive salary.
• Benefit from health plans that focus on health and wellness including medical, dental, vision and wellness beginning within 30 days of hire.
• Plan for your future with a retirement package that includes up to 6% employer contribution.
• Experience a healthy work-life balance with our generous earned time off (ETO).
• Continue to enhance your education through our tuition reimbursement and tuition repayment plans.

Explore Asante more by visiting www.asante.org/careers

At Asante we believe that we are defined by our values - the traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.