Clinical Trainer - N. California

Sonova USA, Inc.
paid holidays, tuition reimbursement, 401(k)
United States, California, Fremont
47257 Fremont Boulevard (Show on map)
Oct 31, 2024
Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments. We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best. If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you. Join Sonova. Create sense. California, United States Clinical Trainer - N. California 155673 Clinical Trainer - Northern California Purpose of role: The Clinical Trainer will call on current and new Phonak customers within a specific region, working directly with audiologists, hearing aid dispensers, physicians, large retail chains, universities and hospitals. Responsible for providing training support to end-users and distributors of Phonak products and provide continuing clinical support for customers seeking hearing solutions. Provide support at various customer marketing events (i.e. open house and lunch 'n learn). Provide presentations to large and small groups at regional, state and national meetings as well as Phonak events. This position will be based out of your home office in the region assigned. Main Tasks and Responsibilities: Play key role in promotion and demonstration of new solutions during new product launch trainings Support sales of all products within region, with primary emphasis on Sales Representative accounts Needs analysis and provide product solutions for accounts Maintain strong relationships and rapport with customers within region Work closely with sales to ensure all customer needs are met through personal or group product training Provide remote support for customers by phone and e-learnings as required Represent Phonak and speak at national, state and regional meetings Participate in Open Houses and other consumer marketing events Meet or exceed required customer visits per week as defined by manager Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis Maintain expense reporting weekly and manage territory with in OPEX guidelines Act as a mentor to new Clinical Training employees Other duties as assigned by management Willingness to travel overnight frequently (up to 75%) Other duties as assigned Education and Skillset: Au.D or Master's Degree in Audiology required 3+ years of hearing aid sales or dispensing either in a clinical environment or in a territory sales or training role Experience fitting Phonak products a plus Strong problem solving abilities and capability to work under pressure Strong time management and organizational skills Proven track record of maintaining strong relationships Effective communication skills Exceptional presentation skills Team player Proficient knowledge of hearing aid technology and industry practices Excellent follow through skills Strong skills with Microsoft Office Suite, experience with CRM systems a plus A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com Health Benefits and Perks: Medical, dental and vision coverage* Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts TeleHealth options 401k plan with company match* Company paid life/ad&d insurance Additional supplemental life/ad&d coverage available Company paid Short/Long-Term Disability coverage (STD/LTD) STD LTD Buy-ups available Accident/Hospital Indemnity coverage Legal/ID Theft Assistance PTO, floating Diversity Day, & paid holidays* Paid parental bonding leave Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more) Robust Internal Career Growth opportunities Tuition reimbursement Hearing aid discount for employees and family Internal social recognition platform D&I focused: D&I council and employee resource groups *Plan rules/offerings dependent upon group Company/location. If the applicant selected for this role resides in CA, CO, NY or WA we adhere to the pay transparency required in those states. This role's pay range is between: $85,000 - $110,000 . This role is also commission eligible/bonus eligible. Sonova is an equal opportunity employer We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.