Community Health Worker Program Supervisor

If you have a passion for elevating lives, we invite you to use your unique expertise, dedication, and compassion to make a significant, positive impact on the community. At UCLA Health, you'll be part of an exceptional multidisciplinary team as you play a key role in delivering excellent outcomes for our patients and their families. Join our award-winning, world-class health system and see just how rewarding a career can be.

Utilize your expertise while growing your career as a Community Health Worker Program Supervisor. With guidance and direction from the Senior Director for Care Coordination and Clinical Social Work, the CHW Program Supervisor will provide administrative supervision, program management, and support to a team of hospital-based Community Health Workers (CHWs) in the Emergency Department (ED) at our UCLA Health Ronald Reagan and Santa Monica Emergency Departments. The supervisor will manage and support a team of up to six (6) CHWs and/or homeless care navigators. The UCLA Health Emergency Department CHW program will provide navigational, case management, and peer recovery services to patients impacted by social and structural determinants of health, homelessness, substance use, substance use disorder, and/or trauma. Patients may also have significant medical co-morbidities and mental health issues. This supervisory role will coordinate collaboration with the medical home-primary care (PCP), community services, case managers, and social workers, to deliver interventions that will address social needs and maximize patient health outcomes.

At UCLA Health, our passion for impact and improving others' lives has enabled us to become a world-renowned health system with four award-winning hospitals and more than 270 community clinics throughout Southern California. We're also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you're looking to experience greater challenge and fulfillment in your career, come to UCLA Health.

Note this is a two (2) year contract position; this position may be converted to career status.

The University of California, Los Angeles is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is $32.95 - $67.53 Hourly.

We are seeking a dynamic, motivated and knowledgeable supervisor with:

• Effective leadership and mentorship skills with the ability to motivate individuals to develop priorities and effectively implement strategies to address substance use and social determinants of health.
• Experience working with health care systems, substance use treatment programs, and/or community-based organizations.
• Experience with motivational interviewing, substance use counseling, advising/counseling clients, and/or participating in health promotion and health education activities.
• A deep understanding of social determinants of health, substance use disorders, and their role in health behaviors, disease, and outcomes.
• Excellent verbal and written communication skills.
• Excellent organization, thorough record-keeping, follow through, and ability to juggle multiple priorities in fast-paced environment with multiple collaborators.
• Basic computer skills, including Microsoft Office.

Preferred:

• At least two (2) years of work experience providing supervision to peer workers (CHWs, case workers, recovery coaches).
• Recent experience (within last 5 years) working as part of a multi-disciplinary team in a health care setting.
• Recent experience (within last 5 years) as a CHW or peer worker in the community.
• Prior experience using an electronic health record system.
• Bilingual English and Spanish proficiency.