Volunteer Engagement Representative

Why Choose Us?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

Biomedical Volunteer Workforce Engagement Representative-Donor Services

Develop and lead the implementation of effective volunteer programs to further the engagement of Biomedical volunteers. This includes establishing the framework, recruitment, onboard/training, engagement, scheduling, and retention of sufficient number of regulated and non-regulated volunteers to meet operational needs within assigned territory. Directly supervise teams of volunteers.

May serve as liaison to Humanitarian Services, Volunteer Services and other internal and external organizations related to volunteers.

What You Will Do:

Responsibilities

• Develop a thorough volunteer needs assessment for assigned territory.
• Meet with stakeholders and ensure alignment of National goals and meet regional volunteer needs.
• Identify key partnership opportunities and market segments ideal for Biomedical Volunteer Recruitment.
• Train and support volunteer recruiters in the field, Interview prospective volunteers and accept volunteers into the Biomedical volunteer program.
• Participate in the development and implementation of a comprehensive volunteer onboarding program for each volunteer position.
• Serve as a Facilitator for all volunteer training coursework.
• Supervise teams of Volunteer Trainers and ensure all training is thorough and documented.
• Supervise a team of leaders and schedulers to ensure a strong fill rate using Volunteer Connection.
• Interface with District Managers, Donor Recruitment Developers, to ensure all volunteer requests are timely and complete.
• Participate in the development and implement a volunteer retention strategy to include frequent personal interaction with the volunteer community both personally and virtually through the volunteer infrastructure which reports to the Representative.
• Volunteer Recognition through Biomedical Services will include informal recognition and quarterly events to promote community and honor the volunteer experience.

What You Will Do:

Qualifications:

Education: Bachelor's degree or equivalent combination of education and related experience.

Experience: A minimum of three years of related experience. Volunteer experience preferred.

Skills and Abilities:

• Knowledge of group dynamics, direct sales, negotiation skills, and the ability to effectively implement programs is preferred.
• Excellent verbal and written communication skills, including training and presentation skills is required.
• Computer knowledge and skills is a must.
• Must reside within region or territory

The salary range for this position is $26.65/hr.

Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition