Medical Assistant

Adult Neurology Clinic

Full Time

81987BR

Job Summary

Under supervision of the Practice Manager/Nurse Manager, guided by policies and procedures of the Ambulatory Services, the Neurology Hospital Assistant III assists in the delivery of care to patients being seen in the practice. S/he will perform assigned patient care procedures in support of the care services provided to patients within the practice. S/he is required to adhere to the Telephone and House Standards as adopted by the Medical Center. The assistant also assists with front and back office responsibilities, which include scheduling, pre-registering, verifying insurance, obtaining referrals and authorizations and coordination of required medical and financial information. S/he works as a team member with other staff and consistently projects a professional, caring and courteous demeanor. Hospital Assistant III is responsible for the efficient patient flow and provides support to multiple physicians. S/he communicates with referring physicians' offices, and serves a liaison for the outside providers. S/he is responsible for insurance authorizations and pharmacy refills, as well as complicated treatment authorizations and hospital admission arrangements.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $32.86 - $41.01 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications

* Certification from an approved Medical Assistant program; or equivalent combination of training and experience.
* Knowledge and abilities essential to the successful performance of the duties assigned to the position.
* Current American Heart Association CPR Certification/ability to obtain prior to hire
* Minimum of 1 year of recent experience working in a busy health care environment.
* Insurance verification and authorization experience.
* Ability to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding.
* Strong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word and Excel.
* Ability to prioritize and work efficiently with multiple forms of patient & provider communication including email, fax and phone system.
* Excellent organizational and problem-solving skills.
* Excellent verbal skills.
* Excellent interpersonal skills
* Strong writing skills to include the ability to compose basic office communications.
* Ability to deal sensitively and effectively with patients.
* Ability to communicate effectively and efficiently with team physicians and referring physicians
* Demonstrated attendance record.
* Professional appearance and demeanor.

Preferred Qualifications

• N/A

License/Certification

* Current American Heart Association CPR Certification/ability to obtain one prior to hire

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

009251 HOSP BLANK AST 3

Job Category

Administrative Support

Bargaining Unit

American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Parnassus Heights (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday