Remote 
Student Services Specialist Sr Academic Advisement
 Maricopa Community College district | |
long term disability, tuition reimbursement, remote work
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 United States, Arizona, Scottsdale | |
 Nov 01, 2024 | |
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Student Services Specialist Sr Academic Advisement Job ID: 320767 Location: Scottsdale Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $20.23 - $26.30 /per hour DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa: - Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program). - Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance - One of the largest community college systems in the country - 2020 Healthy Arizona Worksites Program recipient - Named 19th Best Employer for Women by Forbes - 2019 No. 42 in Arizona's Best Employers Campus Statement Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community. We are seeking to attract academically and culturally diverse staff and faculty who possess a strong commitment to teaching, learning, and student success. We encourage all in our college community to contribute to and shape the direction of SCC's social justice, inclusivity, and equity strategies. At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences. - SCC Wins the 2022 Sterling Award - MCCCD Fast Facts Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options: 20 paid observed holidays Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance) Paid vacation, sick, and personal time Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff) Annual professional development growth funding Tuition reimbursement for employees and dependents Flexible work schedules Maricopa Employee Health & Wellness Program: Sight-On-Site Eye Care Services Diabetes Empowerment Education Program Mobile On-site Mammography Screenings Employee Assistance Program (EAP) Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more Pre-Retirement Events Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying). 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!) Job Summary The Student Services Specialist Sr. provides department administrative support and direct academic advisement to students. The position requires coordination of department process workflows, leadership to part-time staff, and service as the primary advisor for the front service area. Additionally, the role requires the use of critical problem solving, policy interpretation, and holistic institutional knowledge to resolve more complex student situations. Essential Functions 60% - Provide department administrative support, including but not limited to: assign responsibility for responding to emails, phone calls, and form completion to team members, maintain advising resources, compile department, student, and/or program data, provide guidance and support to front service area part-time staff, critical evaluation of department process and suggestions for improvement. referring, 30% - Provide professional-level academic advising to students in-person and/or by email, phone, or video. Provide guidance to students in various areas, including: choosing degree/certificate programs, exploring transfer pathways, deciding on courses, registering for classes, and understanding academic progress. Use PeopleSoft and other advising technologies to create and analyze degree progress reports, update and adjust student records, perform prior credit unofficial evaluations, and process other student requests. Represent the advising department to internal and external groups. Adhere to FERPA regulations. 10% - Researches and applies best practices aligned with NACADA professional standards. Perform other duties as assigned. Minimum Qualifications Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications 1. A bachelor's degree 2. Two (2) or more years' experience in student services at a college or university 3. Experience in front line customer service 4. Two (2) or more years' experience in career and/or academic advisement 5. Evidence of professional development in student services 6. Effective written skills as demonstrated by cover letter and resume Special Working Conditions May be required to work evenings and weekends. May be required to lift or carry up to 25 lbs. This position requires a physical presence on campus with possible partial remote work depending on business needs to best serve the students, department, and college. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Additional guidance can be found here. Posting Close Date Apply on or before November 12, 2024 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320767&PostingSeq=1 jeid-36598b2adc6d9c48b0fdf69dab319071 | |