Systems Engineer
 Delta Dental of California | |
$70,000.00 - $146,600.00 / yr
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dental insurance
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 United States, Georgia, Alpharetta | |
 Nov 01, 2024 | |
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JOB DESCRIPTION
The Systems Engineer will be responsible for implementing and supporting UNIX/Linux/Windows systems in a highly collaborative and fast paced environment. Responsibilities include identifying and correcting performance issues, and providing support to applications developers, infrastructure teams, DevOps and end-users. The incumbent will be involved in designing automated solutions, , server provisioning, Capacity and Performance Management, performance monitoring, software installations, technical assistance, server security management, hardware recommendations and procurement. RESPONSIBILITIES Location: 1130 Sanctuary Pkwy, Alpharetta, GA 30009; Telecommuting permissible from any location within the US. Salary: $70,000/year-$146,600/year Monitor and work ticket queue in order to triage, isolate, and remediate incidents and fulfill service requests as generated by end users to provide the operational support, customer engagement, and continual service improvement of Delta Dental's desktop environments and applications portfolios. Provide business-facing support and conduct business requirements analysis to deliver capabilities and technology integrations across platforms for greater employee effectiveness. Perform monthly patching and maintenance of software to improve upon existing employee engagement models, build upon ITSM processes for incident management, request management, and release management and continuously build more connected and interoperable platforms while planning, building, and implementing the Workplace Engineering technology roadmap. Patch, update, manage, and create software packages for Windows-based SCCM and Intune or with macOS computers and Jamf. Provide desktop engineering best practices, escalated customer support for Windows and macOS computers and operating systems, and configure, manage, and maintain desktop gold master images. Support operations and partner with team members for strategic planning, road map development, and project implementation. Performing Monthly patching and maintenance of software. Remediating any systems which are missing patches. Working on migrating all assets to Intune. Telecommuting permissible from any location within the US. QUALIFICATIONS Bachelor's degree or foreign degree equivalent in Electrical Engineering or related field and five (5) years of progressive, post-baccalaureate experience in the job offered or related role. Experience and/or education must include:
CONTACT: Reference job # 3717479 and send resume to DDTA@delta.org. ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Click Here To Apply | |