The Lodges General Store Supervisor - Year Round

Deer Valley Resort
401(k)
United States, Utah, Heber City
Nov 01, 2024
Flex Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The General Store Supervisor is responsible for managing, marketing, merchandising, selling, and maintaining inventory of merchandise, food, drinks, beer, and other liquor products. The Supervisor is to ensure at all times excellent customer service to all our guests and be a support to other departments as needed. RESPONSIBILITIES: Able to operate and teach all related POS systems relative to the general store operation Handle, settle and reconcile payments transactions (cash, credit cards and gift cards) Merchandise shelves with inventory for the best possible experience Conduct monthly inventory of liquor and beer Monitor and order inventory and analyze sales reports to maximize sales Maintain cleanliness of the store Monitor and order supplies Reconcile at the end of day receipts and room charges in Maestro and POS system Scan all sales reports to accounting after closing at night Ensure opening and closing checklist for the day is completed Demonstrate proactive guest, owner and employee problem resolution with urgency, respect and empathy towards all issues presented Ensure staff professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials and clear channels of communication Work with the Front Office and Operations Manager to develop processes and procedures to ensure smooth operation and flow at the general store and front desk Assist the front desk with other guest related services such as check in, check out or answering phone calls and inquiries Staff may be required to cover front desk shifts as business dictates QUALIFICATIONS: Multi-tasking and training Manage retail staff Knowledge of cost of goods, labor cost and general store financial performance Knowledge of Maestro Knowledge of POS system Work with other departments as assigned during slow periods Knowledge of DV Gift Card System Understanding of Deer Valley Resort Knowledge of Park City and surrounding areas PAY RATE: Pay: $22.00 per hour Deer Valley Resort is an Equal Opportunity Employer.