At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
The IT Administrator will be responsible for maintaining high customer service standards to internal associates and vendors by utilizing procedures, policies, and standards to assist end users with basic computer troubleshooting, mobile device support, as well as billing review, coordination, & payment processing.
Position responsibilities include but are not limited to:
- Assist logging IT help desk tickets from end users, & provide 30/60/90-day follow-up support
- Accommodate On-Boarding & Off-Boarding needs such as ordering, shipping, and tracking of Mobile Phones, Notebooks, & I-Pads
- Assist with IT meeting coordination & setup for MS Teams & On-site
- Review & submit IT billing invoices for payment, including file downloads, credit card charges, and applying GL code designation
- Maintain key office supplies for IT Department
- Aid in maintaining hardware and software inventory & software tracking
- Provide lower-level IT support as needed by Tier 1 support team
- Facilitate documenting processes and procedures in support library
Qualifications:
- Associate degree or two (2) years related experience.
- High energy self-motivated, well-organized, & detail oriented
- Basic experience with Computers, Mobile Devices, & MS Office
- General interest or desire for a career in IT
- Strong problem-solving skills
- Excellent verbal and written communication skills
- Superior customer relation skills
- Work cooperatively with other OTC associates; be a Team player.
About OTC Industrial Technologies:
OTC is one of the largest industrial distributors and service providers in the United States. Our award-winning team is the market leader offering engineered solutions, technical solutions, and aftermarket field support across a variety of industries including:
- Automotive
- Aerospace
- Power Generation
- Mining & Aggregate,
- Medical
- Food & Beverage
- Chemical Processing and many more
We are proud to serve such well-known companies such as Toyota, Dupont, Dow, BP, GE, Pitney Bowes, Honeywell, Delphi, Ford, Timken, Bayer, and Freeport-McMoran.
We employ over 1,700 employees in more than 60 locations ... and growing! The OTC team includes industry leading organizations that include OTP Industrial Solutions, Furey Filter and Pump, JCI, IPEG, Keller Electrical, Laron, Buckeye Pumps, PK Controls, Ohlheiser, Air Technologies, Midway, Contrast, FACT, Tape, etc.. Our size and strength give us the resources to drive continuous improvement, while local decision-making enables the agility to quickly meet our client's unique needs.
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.
Position Statement:
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.
Ohio Transmission Corporation
Nov 01, 2024 