Director of Business Systems and Software Engineer

Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (Master's degree preferred).

Experience

• 15+ years of experience in Health IT systems, software engineering, or a related field.
• 5+ years of experience in a leadership position.

Knowledge, Skills and Abilities

• Proven experience managing large-scale software implementations (e.g., Epic, clinical software, custom developed software, etc.).
• Deep understanding of software development life cycles (SDLC) and agile methodologies.
• Strong experience with enterprise architecture, systems integration, and cloud technologies.
• Excellent leadership, project management, and communication skills.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

Physical Requirements

• Normal physical requirements of working in an office environment

Working Conditions

• Normal Office Environment

Patient & Workplace Safety

• Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.

Patient Population

• Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.

Principal Duties and Responsibilities

Strategic Leadership:

• Develop and execute long-term strategies for ERP system implementation, integration, and optimization to support business processes.
• Define and oversee software engineering initiatives in alignment with organizational goals and technology strategy.
• Collaborate with senior leadership to align technology initiatives with business needs.

Team Management:

• Lead, mentor, and manage teams of ERP specialists, software engineers, and project managers.
• Foster a culture of innovation, continuous improvement, and professional development.
• Establish and monitor performance metrics to ensure team efficiency and quality deliverables.

ERP System Oversight:

• Oversee the full lifecycle of ERP projects, including requirement gathering, design, development, testing, and deployment.
• Ensure proper integration of ERP solutions with other business systems.
• Collaborate with functional departments (finance, HR, supply chain) to assess and optimize ERP usage.
• Manage vendor relationships and negotiations for ERP software and services.

Software Development Oversight:

• Direct software development activities including architecture, design, coding, testing, and deployment.
• Drive adoption of best practices in software engineering (Agile, DevOps, CI/CD, etc.).
• Ensure scalability, performance, and security of all software solutions.
• Keep up to date with emerging technologies and assess their applicability to the business.

Project and Budget Management:

• Develop and manage the annual budget for ERP and software engineering initiatives.
• Ensure projects are delivered on time, within scope, and on budget.
• Implement processes to manage risk and compliance associated with technology systems.

Cross-Functional Collaboration:

• Partner with various departments such as finance, supply chain, HR, and Clinical Service Lines to understand and address business challenges through technology.
• Drive collaboration between ERP and software teams for seamless project execution.

Stakeholder Communication:

• Regularly report project status, risks, and opportunities to executive leadership.
• Communicate technology strategy and project milestones to stakeholders at all levels of the organization.

All roles must demonstrate GBMC Values

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy

• Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.