Associate Director of Video Delivery Infrastructure

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

Technology and Product Development is seeking to fulfill a position of an Associate Director in Product Engineering who will lead our existing dynamic team of Video Infrastructure Engineers.

This person will provide a vision to the team that delivers the quality of service Verizon customers have come to expect from their TV service. This person will also support Verizon in delivering new and improved services in an ever-changing world of home video entertainment. This role will lead the team to complete the transition from QAM to Video over IP for our Fios TV customers. This role requires excellent communication skills to manage the team and collaborate with other teams working on the transition project.

Knowledge of digital video technologies, digital ad insertion, and over-the-top IP video streaming technologies is essential. Understanding cable broadcast TV requirements, regulations, and compliances is preferred. Experience in designing scalable and resilient solutions is also preferred.

Responsibilities include, but are not limited to the following:

• Architect and manage Verizon's migration from QAM broadcast TV to Video over IP

• Provide designs that support 99.999% uptime of Fios TV live and video-on-demand offerings in a cost-effective manner

• Lead a team of video infrastructure and integration specialists responsible for live and on-demand video delivery, video quality, service uptime, alerting & monitoring, localized caching, compliance, dynamic ad-insertion, cost optimization, scalability & reliability.

• Vendor management and budgeting

• Solutions integration and architecting state-of-the-art video delivery solutions

• Collaborate with Fios TV's Planning, Client Development, Server Support, Product, Networking, Security, and Compliance organizations

• Survey and recommend innovative solutions for personalized content delivery

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training

• Willingness to travel up to 25% of the time.

Even better if you have one or more of the following:

• Over 5 years of experience in supporting digital video solutions

• Video signal standards and formats for broadcast television

• MPEG-2/MPEG-4/HEVC video compression and encoding standards, streaming video

• Stream processing & video applications

• Familiarity with OTT HLS and MPEG-DASH formats

• Ad Insertion technologies in a streaming environment

• The role of a home data router and basic IP networking

• Streaming Set Top Boxes and embedded streaming TV Apps used for video

• Digital video system architectures from acquisition to delivery for IPTV, Cable, and OTT

• Broad systems knowledge is required

• Cloud deployment, virtualization, networking, and servers & storage for IaaS and SaaS

• Tiered CDN Architectures and Video Caching

• Analytical, diagnostic, and troubleshooting skills in end-to-end video systems

• Proficient in building Splunk queries and dashboards

• Ability to provide technical leadership in system integration projects; strong autonomy, analysis capacity, and sense of synthesis

• Good personal relationship skills, organized, with team-building skills

• Experience in generating highly technical documents and reports, including best practices, guides, whitepapers, and system architecture specifications.

• Understanding of regulatory broadcast requirements and franchise agreements

• The ability to keep track of complex tasks across team members

• The ability to keep track of other teams and coordinate activities

• The ability to lead the team through prioritization and time management

• Experience working with content providers and programmers for program and ad insertion rights

• Experience working with Security teams to ensure servers and data communications are secured

• Experience managing an AWS cloud server and storage environment

• Operating systems (Linux, Windows) knowledge a plus

• Experience working with content providers and programmers for program and ad insertion rights is a plus

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

*This role can sit out of any valid U.S. based Verizon work location.*

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.