Wire Transfer Department Specialist I

Function: Performs various administrative and clerical duties related to the processing of wire transfers.

Duties and Responsibilities:

Directly responsible for performing all the following Wire Transfer Department tasks at a fully functional level:

• Balances and processes transactions to the general ledgers for JP Morgan, BNY Mellon, Federal Reserve, and other general ledger accounts.

• Processes incoming domestic and international wires to be credited to Bank and customer accounts, using the FIS eWire system, as outlined in departmental procedures.

• Accepts outgoing domestic and international wire requests (both one-time and repetitive) from clients and authorized employees via phone, electronic workflows, and online banking. Instructions are entered into the FIS eWire system for verification before processing.

• Create and deliver international wire disclosures to be approved by consumers prior to sending international transfers, as required by regulation.

• Performs verification and maintenance for outgoing domestic and international wire transfers (both one-time and repetitive) initiated by customers in person at retail locations.

• Completes the secondary review of electronic wire transfers initiated via Business Online Banking to ensure control processes are done.

• Performs all wire transfer tasks in compliance with Wire Transfer Policy #818, Corporate Procedure #110, and departmental procedures.

• Performs settlement processes for incoming and outgoing domestic and international wire transfers in compliance with department procedures.

• Monitors compliance with OFAC utilizing the FIS eWire system.

• Aids in the investigations of lost/missing wires. Supports other members of the wire team and Financial Intelligence Group with the verification and tracking of investigation wires.

• Maintains list of employees authorized to transact and verify customer wire transfers, assigns PINs, and retains documentation.

• Maintains files for wire transfer agreements, repetitive wire transfers setups and assignment of passcodes in archive system.

• Contributes to the process of updating of operating control procedures/policies to provide effective control over the Wire Transfer Department functions.

• Work with Finance daily to maintain the Federal Reserve requirements so full utilization of the reserve link process can be achieved.

• Completes secondary review of correspondent account reconcilement documents.

• Maintain a monthly production tracking log to be used for tracking departmental productivity.

• Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.

• Participate in periodic fraud training with Security, including identifying red flags and phone fraud trends.

• Provide support to clients and authorized employees with inquiries related to wire transfer processes.

• Support newly hired Wire Transfer employees on all Wire Transfer Department products/procedures/policies.

• Performs additional duties as required.

Physical Demands

Operates a keypad device, operates electronic equipment and operates office equipment 90% of the day. The job requires a cycle of body movements which includes reaching above the shoulders, bending and twisting and standing, sitting and walking throughout the day. Must be able to occasionally lift and/or move up to 30 lbs. Use of manual dexterity skills for typing, and data entry up to 75% of the business day. Specific vision requirements include close vision of 18"-20" and depth perception for computer work. Frequent use of extremities to stand, reach, kneel, or bend throughout an eight-hour shift. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range: