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Customer Service Associate

Flex-Staff, Inc.
United States, Wisconsin, Eau Claire
4423 Golf Terrace (Show on map)
Nov 01, 2024
We are excited to talk with you about a fantastic Customer Service position with a local e-commerce client! This is a full-time position, Monday - Friday, 8a - 5p, and here is what you will get to do:
Essential Job Duties:
  • Process orders.
  • Work with customers via phone, email, and live chats.
  • Data entry wherein you will log your customer service conversations in our client's CRM system.
  • You will be trained so you have a good understanding of our client's products so you can succeed as a top notch CSR.
  • You will work closely with team members to align strategies and achieve goals to provide high quality customer service.
  • You will respond to product reviews and take appropriate actions to resolve any customer issues or questions. This includes maintaining records relating to customer reviews, good or bad.
Requirements:
  • Excellent verbal and written communication skills
  • Calm and soothing ability to work with an unhappy customer to resolve any issues
  • Good computer/typing skills
  • Ability and eagerness to learn company specific software programs
  • Eagerness to learn the company business/products
  • Ability to multi-task and work in a fast-paced environment.
For more details:
You can call us at 715-855-8155
Email your Resume to eauclaire@flexstaff.com
Apply online at
www.flexstaff.com

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunities for protected veterans and individuals with disabilities.
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