Commercial Processing Supervisor

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

The Commercial Processing Supervisor provides supervision, workflow management, coaching, recruiting, and documentation oversight for a wide-range of commercial loans. The position oversees documentation quality, adherence to loan policy and procedures requirements and accurate due diligence collection. Performs other projects and duties as assigned.

Essential Functions, Duties, and Responsibilities:

* Leads, motivates, develops and supervises daily operations of the Loan Closing Coordinators.

* Delegates work, monitors work flow, volume and timelines; expedites efforts as needed to meet demands and service level agreements.

* Resolves conflicts as it relates to the Loan Closing Coordinator daily functions expeditiously and effectively through research, analysis, identifying trends, patterns, and potential system issues, while communicating with applicable parties to reach final resolution.

* Preforms quality review checks of Loan Closing Coordinators loans to ensure consistency and accuracy in documentation, due diligence, and adherence to federal regulations, compliance requirements and loan policy.

* Identifies coaching opportunities in team members and develops training assistance where needed.

* Assists in Development, implementation and maintenance of the commercial operational procedures and processes related to commercial loans while ensuring they align with the lending compliance environment and adhere to all bank regulations.

* Assists with the talent acquisition process, which may include recruitment, interviewing and hiring of qualified job applicants within the Loan Closing Coordinator role.

* Prepares and monitors various management reports relevant to the Loan Closing Coordinator including but not limited to monthly production, quality control reviews, quarterly service level agreements, post closing review reports.

* May perform duties of the Commercial Loan Closing Coordinator as needed.

Required Knowledge, Skills and Competencies:

* Demonstrates leadership skills with the ability to develop and maintain collaborative relationships, coach, mentor and retain a high performing team.

* Thorough knowledge of complex commercial loan types and corresponding documentation.

* Able to read, analyze and interpret complex commercial loan documents.

* Advanced ability to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations while considering overall risk, short-term and long-term impact.

* In-depth knowledge of commercial loan compliance policy, closing processes and procedures.

* Able to communicate effectively in a professional manner.

* Able to plan, schedule and organize professional schedule to achieve goals within or ahead of established time frames.

* Able to provide a high level of interactive service to others, building relationships and addressing identified needs.

* Advanced critical thinking skills with the ability to research, analyze, evaluate viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk and short-term and long-term impact.

* Effectively manages a high volume of work and competing priorities within daily activities.

* Retains a high level of computer and organizational skills which may include Microsoft Office, loan documentation systems, cloud-based systems, and share drives.

Industry and Work Experience:

* 3 or more years of experience in a leadership role.

* 5 or more years as Commercial Loan Closing Coordinator or equivalent role.

Academic:

* High school diploma or GED required

* Bachelor's degree or equivalent combination of education and experience preferred.

Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
• Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups

Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers' Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.