Project Manager III

ABOUT YOU

You are a person who loves to ensure the successful delivery of projects from initiation to completion, meeting deadlines, adhering to budgetary constraints, and achieving predefined project objectives. We need someone who will leverage extensive project management expertise to drive efficiency, mitigate risks, and optimize resource allocation throughout the project lifecycle. In the role of Project Manager III, you'll be responsible for providing strategic direction, fostering clear communication channels, and facilitating productive collaboration among stakeholders. If you can put your signature on this, we can't wait to hear from you!

• Tell us about your experience with Project Management.
• Are you a team player and a self-motivator?
• What is your experience with conducting business in a way that is a credit to a company?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We're looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we can't wait to meet you.

ABOUT THE POSITION

The people you will work with are exceptional. Here is what you can look forward to, and why you'll LOVE YOUR MONDAYS.

• Lead, oversee, and manage project activities utilizing a comprehensive range of project management methodologies, including traditional/waterfall, agile/lean, and/or hybrid approaches
• Specific focus on leading complex projects, managing sensitive data (including PII/PHI), and implementing a deidentification strategy to comply with data protection regulations
• Serve as a Scrum Master for agile projects, guiding and coaching teams and the Enterprise on Agile best practices, and other duties as required (facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure adherence to Scrum principles and maximize team productivity)
• Coordinate internal teams and external vendors to ensure seamless execution of projects, maintaining focus on delivering projects on time, within scope, and within budget
• Implement change management principles throughout the project lifecycle to facilitate smooth transitions and stakeholder acceptance
• Develop comprehensive project scopes and objectives in collaboration with relevant stakeholders, ensuring technical feasibility and alignment with organizational goals
• Ensure optimal resource allocation and availability to support project needs, while also performing project time management tasks such as schedule development, activity sequencing, and critical path analysis
• Generate and operationalize detailed project documentation, including but not limited to Project Charter, Vision and Scope Statements, logs and registers (Risk Register, RA2 ID2 , Issues Log, Stakeholder Register), Communication Plan, RACI, Project Reports, Test Management Plans, meeting agendas, meeting minutes, COAs, decision matrixes, etc.
• Facilitate effective communication and documentation of key meeting discussions and decisions, ensuring salient points are accurately captured and memorialized
• Utilize appropriate verification techniques to manage changes in project scope, schedule, and costs, while continuously measuring project performance using relevant systems, tools, and techniques
• Promptly report and escalate project issues to management as necessary, while also identifying and addressing risks, decisions, dependencies, and assumptions to minimize project disruptions
• Cultivate and manage relationships with clients and stakeholders, serving as the primary liaison to ensure their needs are understood and met throughout the project lifecycle
• Conduct thorough risk management activities to identify and mitigate potential project risks, while also establishing and maintaining relationships with third-party vendors
• Analyze healthcare administration business functions and system capabilities to determine operational objectives, gathering and evaluating information to inform project requirements
• Document software requirements specifications, including use cases and non-functional requirements, while also facilitating communication between customers and development teams to ensure alignment with end-user needs
• Construct workflow charts, diagrams, and graphic models to record system requirements, participating in peer reviews to validate requirements and system design adherence
• Communicate effectively with project stakeholders regarding test results and changes to endproduct requirements, while also conducting ad hoc analyses to investigate operational issues and propose solutions
• Continuously improve systems by studying current practices, designing modifications, and collaborating with stakeholders to implement enhancements
• Demonstrate effective listening and communication skills across various organizational roles, conducting comprehensive reviews of workflows, documentation, and user surveys to identify and address business issues
• Fulfill Scrum Master responsibilities including coaching the team on agile practices, removing impediments, and fostering a collaborative and self-organizing team environment
• Perform any other duties as assigned, demonstrating flexibility and adaptability in fulfilling project management and Scrum Master responsibilities.

Position Requirements:

• Minimum 10+ years formal Project Management experience with expertise in managing highcomplexity initiatives with cross-functional teams
• Proven track record in IT/Software Implementation projects is essential
• Expertise in developing comprehensive formal Project Management Plans encompassing all typical management sub-plans associated with project management methodologies including but not limited to scope, cost, schedule, quality, communications, risk, stakeholders, resources, change, and project integration.
• Expertise in data privacy (PII/PHI) management strategies
• Experience with deidentification strategies and sensitive data protection (e.g., HIPAA)
• In-depth knowledge of Microsoft Project (Professional or online versions)
• Experience working with BI tools such as Power BI to enable self-service reporting and analytics for end-users
• Demonstrated proficiency in utilizing typical Key Performance Indicators (KPIs) for monitoring and controlling project work, including but not limited to Earned Value, Estimate to Complete, Schedule and Cost Variances, Schedule and Cost Performance Indexes, Budgeted Cost of Work Scheduled, Budgeted Cost of Work Performed, etc.
• Ability to effectively lead and coach project teams in the development of Work Breakdown Structures and the estimation of work using typical estimation methods such as Analogous Estimating, Parametric Estimating, 3-Point Estimating (or PERT), Expert Judgement, BottomUp Estimating, Top-Down Estimating, Comparative Estimating, etc.
• Active PMP, CSM, and CSPO required
• Healthcare industry experience required
• Demonstrated expertise in Software Development Life Cycle (SDLC) required
• Bachelor's or equivalent experience

Preferred Qualifications:

• Knowledgeable and experienced in SQL
• Experience managing security and compliance in data warehouse projects
• Knowledge of SOC 2, HITRUST, FedRamp/FISMA frameworks
• Possesses the ability to guide staff in the fundamentals of iterative development, agile software development processes and procedures.
• Experience Atlassian software, specifically Jira and Confluence
• Experience with Agile methodologies, Azure DevOps and branch strategy
• Experience with implementing API and web development for data integration
• Experience with interface engines and establishing interfaces for web applications and cloud infrastructure

ABOUT US

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

ABOUT THE BENEFITS

We're proud to put our signature on each one of our employees. When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust in you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself.

Signature believes in fully developing each one of our Associates. We deliver a performance-driven atmosphere with competitive pay, world-class training and development classes, resources, and events, an award-winning culture where everyone thrives, and so much more.

• Health Insurance for Our Associates
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match
• Referral Bonuses
• Hybrid & Remote Opportunities

General Areas of Accountability:

Must conduct business and personal affairs in a manner that is always a credit to the company. Must maintain a good credit rating while employed with the company.

The following HIPAA and Privacy items apply to all positions at Signature Performance:

• Follow HIPAA guidelines for protecting the privacy and security of sensitive personal and/or health information.
• Follow Signature expected acceptable use to protect propriety and company owned information.
• Complete annually required Privacy and Security Training

Performance Management:

• All Signature Performance associates are subject to regular performance management to determine if skills and training requirements are suitable for the position.

Machines and Equipment:

The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copiers and fax machines.

Physical Activity:

• The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements.

Working Conditions:

The incumbent works in an office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required.

• Remote Eligibility: This position is Ad-hoc remote eligible. Eligibility is determined by Management or Talent Operations.

U.S. Citizenship is Required for All Positions and Work on All Positions Must Be Completed in the Continental United States, Alaska, or Hawaii.

The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

U.S. Citizenship is Required for All Positions and Work on All Positions Must Be Completed in the Continental United States, Alaska, or Hawaii.