Enrollment Coordinator

Temple University's Education Abroad Department is searching for an Enrollment Coordinator.

Become a part of the Temple family and you will have access to the following:

• Full medical, dental, vision coverage Paid time off
• 11 Paid Holidays (including the day after Thanksgiving & winter break)
• Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
• A generous retirement plan and so much more!

Learn more about the "T" salary structure

here: https://careers.temple.edu/sites/careers/files/documents/T_Salary_Structure.pdf

Job Summary:

Education Abroad and Overseas Campuses serves as the central unit responsible for promoting and facilitating education abroad at Temple University. Education Abroad administers academic year, semester, and summer study abroad programs hosted by Temple's overseas campuses in Italy and Japan; offered through exchange and other institutional partners around the globe and developed and led by Temple faculty members. Enrolling and serving an average of 1200 Temple and non-Temple students a year, the Education Abroad team is committed to providing transformative global learning experiences that prepare the diverse students from Temple and our U.S. partner institutions to develop as engaged global citizens, collective problem-solvers, and leaders in their chosen field.

The Enrollment Coordinator is responsible for administrative and data management for study abroad admissions and applicant retention. Duties include cultivating connections with applicants to increase retention and yield; communicating with applicants about applications and required materials; processing applications and preparing them for review; managing pre-departure forms and documents; creating and managing reports, including reports for housing, registration, and applicant lists. The Coordinator assists with course registration and course approvals and supports the visa application process for study abroad.

The Coordinator provides basic study abroad advising to students, and participates in recruitment and outreach as needed. Supports general office functions.

The Coordinator role requires a well-organized, detail-oriented professional capable of managing a high volume of student records while adhering to multiple deadlines in a fast-paced environment. The ideal candidate is committed to student service and interested in working collaboratively as part of a dynamic team. Perform other related duties as assigned.

Education Abroad fosters an inclusive work environment and is committed to increasing diversity and enhancing inclusion practices in study abroad. Each team member plays a role in helping to foster that mission. We are especially interested in candidates who have an interest in promoting and encouraging diversity and inclusion in educational environments, e.g. socio-economic diversity tied to education (first generation or high financial need), racial or ethnic diversity, national origin and immigrant rights, LGBTQIA+ initiatives, and/or disability rights advocacy. We seek a diverse pool of applicants and encourage those from historically marginalized populations to apply.

Required Education & Experience:

A bachelor's degree and one (1) year of experience in higher education, which can include experience as a student worker, preferably in an international programs office. An equivalent combination of education and experience may be considered.

Preferred:

• Experience working with students in higher education
• Experience with Excel / data management, Terra Dotta, Banner, and/or other student information systems
• International experience, living or studying abroad

Required Skills & Abilities:

• Provide general study abroad advising to students and families.
• Provide coverage for front-desk operations and customer service support as needed in a rotation with education abroad managers.
• Assists with outreach and recruitment, as needed.
• Performs other job-related duties as assigned.
• Commitment to student service and demonstrated ability to work collaboratively with diverse constituents.
• Demonstrated professionalism with the ability to handle and prioritize diverse tasks in a fast-paced environment.
• Must be organized, detail-oriented and possess problem-solving skills.
• Excellent interpersonal, written, and oral communication skills.
• Ability to stay focused while managing constant interruptions.
• Proficient with Microsoft Office

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status. Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.