Administrative Support Coordinator - AgVantage FS - Jesup, IA

AgVantage FS is headquartered in Waverly, Iowa with branches in Northern and Eastern Iowa. AgVantage FS has about 400 employees (including seasonal workers) and approximately 23,000 customers. The cooperative does business in agronomy, energy, precision agronomy, and agri-finance. AgVantage FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.

PURPOSE AND SUMMARY STATEMENT

Performs a wide variety of administrative support and bookkeeping functions to include customer service, billing, and inventory controls.

ESSENTIAL JOB FUNCTIONS

Records transactions within 24 hours of inventory leaving the facility in Agvance

Assist sales staff in setup and maintenance of the Grower, Farm, Field, And Boundary within the Agvance platform

Enter and maintain customer contracts in accordance with company policy

Apply customer payments on account in a timely and accurate manner

Assist with inventory cycle counts and research any findings

Run and review reports on a regular basis to assist both sales and management staff

Ability to learn and utilize accounting software (Agvance) and adapt to ongoing changes that increase operational efficiencies

Communicates with customers and management staff via telephone or in person. Answers questions, research discrepancies, and disseminates information when necessary to appropriate personnel.

Operates office machines, such as photocopiers and scanners, fax machines, voice mail systems, personal computers and computer systems (i.e. Microsoft Office).

OTHER JOB FUNCTIONS

Responsible for enhancing positive company image through equipment, vehicles, personal attire, actions and activities

Maintains hard copy and electronic filing system

Ensure cleanliness of office space

Help prepare for meetings to include ordering meals as needed

Occasionally may be asked to drive and run local errands as requested

May be required to cross-train and substitute for other administrative positions

Follows GROWMARK's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply

Performs all other duties as assigned

REQUIREMENTS

Normally requires an Associate's degree (A.A.), or the equivalent thereof, and 1 - 3 years or more of clerical related work experience to demonstrate knowledge of professional communication skills, customer service, and ability to multi-task.

Proficient in Microsoft Office (Excel, Outlook, Teams, Word)

Demonstrate essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

Must have and maintain a valid driver's license and satisfactory driving record.

May be required to work extended hours beyond those considered "normal" to meet seasonal demands.

Work is conducted mainly in a typical office environment, with slight exposure to other warehousing or storage facilities with generally satisfactory conditions, sometimes in a noisy, open area while interacting with team members and serving customer's needs.

Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.