Food Service Supervisor

Job Summary

The Food Service HC Supervisor 1 supervises represented staff and operations for patient and retail services throughout the UC Davis Health Campus. This position is responsible to monitor food quality, safety, service timelines and customer service. The supervisor has responsibility for staff performance management, development, coaching and fostering a work environment of respect, inclusion, and engagement. Incumbent is responsible to ensure policies and procedures for food and physical safety and sanitation are consistently followed. Incumbent will monitor and evaluate department operations and implement actions plans for improvement in collaboration with department managers. Incumbent has responsibility for administrative tasks related to staff supervision. The incumbent is responsible for interviewing and training of food service personnel. The supervisor will complete staff scheduling activity including timekeeping, vacation approvals and overtime assignment. As a supervisor, the incumbent will support and collaborate with others in the department and address conduct or performance for staff of different classifications. Incumbent will have responsibility for cash handling supervision and cashiering procedures. Incumbent will cross-cover in the operation when needed.

Apply By Date: 11/18/2024 at 11:59 pm - Interviews and recruiting process may occur at any time

For full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.

Minimum Qualifications

• Supervisory or leadership experience in food service.
• Experience with staff scheduling and timekeeping.
• Performance management experience.
• Experience with staff development and training.
• Experience working with food safety auditors and food safety regulations.
• Customer service experience working directly with customers.
• Work experience with plate presentation, merchandising and/or quality control.
• Proficiency with Microsoft Word, Excel, PowerPoint and Email.
• Effective written and oral communication skills.

Preferred Qualifications

• ServSafe Certification is required within 6 months of employment with renewal prior to expiration.
• Must have a valid California Driver's License.
• Experience working in a union environment.
• Prior experience facilitating team building, engagement and change management workshops or training.
• Experience with POS and cash handling.
• Knowledge of University and departmental policies and procedures.
• Knowledge of therapeutic diets and food allergens.

Key Responsibilities

• 50% - SUPERVISION
• 25% - ADMINISTRATIVE FUNCTIONS
• 20% - FOOD HANDLING AND SANITATION/SAFETY PRACTICES
• 5% - CASH HANDLING
  
  

Department Overview

Food and Nutrition Services (FNS) provides food services to patients, staff and visitors at UC Davis Health and clinical nutrition services for patients.

Department Specific Job Scope

This supervisor position will be primarily responsible for supervising the staff and operations in the pot and dish room.

POSITION INFORMATION

• Salary or Pay Range: $26.82 - $47.61
• Salary Frequency: Hourly
• Salary Grade: Grade 19
• UC Job Title: FOOD SVC HC SUPV 1
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift Hours: 8 hours
• Location: Surgery & Emergency Serv PAV (HSP010)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% on-site
• This is not a H-1b Visa Opportunity

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Frequent 3 to 6 Hours
• Sitting - Occasional Up to 3 Hours
• Lifting/Carrying 0-25 Lbs - Frequent 3 to 6 Hours
• Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Frequent 3 to 6 Hours
• Squatting/Kneeling - Frequent 3 to 6 Hours
• Twisting - Frequent 3 to 6 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Continuous 6 to 8+ Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Occasional Up to 3 Hours
• Loud noise levels - Frequent 3 to 6 Hours
• Marked changes in humidity or temperature - Occasional Up to 3 Hours
• Operating motor vehicles and/or equipment - Occasional Up to 3 Hours
• Extreme Temperatures - Frequent 3 to 6 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

Must be willing and able to work variable shifts (including graveyard, weekends & holidays), hours, and to rotate to various units/buildings/areas to meet the operational needs of the Department. Position may require travel around UCDH and to other catering event locations.

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere