Revenue Cycle Supervisor

Revenue Cycle Supervisor

The Willamette Valley Cancer Institute and Research Center is searching for a Revenue Cycle Supervisor. This individual will be responsible for supervising the revenue cycle for a busy and thriving cancer center. They will help oversee intake, insurance verification, preauthorization, charge capture, coding, payment posting, denial management and compliance with federal, state and local payors. The right candidate will promote teamwork, manage through accountability, foster a positive work culture, and represent the service standard of always "putting the patient in the center of the room".

The general pay scale for this position at WVCI is $64,528-$80,000. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, and leadership ability.

Employment Type: Full Time

Benefits: M/D/V, Life Ins., 401(k)

Location: Eugene, OR

• Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients' accounts.
• Scope of responsibilities includes: Appointment scheduling, insurance eligibility processes, charge processing, claim submissions and processing, payment processing, collections and accounts receivable management, denial management, reporting of results and analysis, concurrent and restrospective auditing, proper coding, credentialing, customer services relative to revenue cycle, training and development relative to revenue cycle, analytics, and all other revenue cycle management activities.
• Resolves escalated and unique revenue cycle issues.
• Responsible for quality work, meeting deadlines, and adherence to the Practice's Standard Operating Procedures (SOPs); regularly audits staff's work to ensure compliance.
• Monthly duties: Prepares revenue cycle financial analysis, including aged accounts. Monitors and assesses business metrics in order to refine processes and improve efficiencies. Guides individuals and teams toward prioritiesl clarifies roles and responsibilities of others; coordinates resources to meet objectives. Cascades goals down to staff's annual objectives.
• Champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changesl manages implementation effectively. Steps forward to address difficult issues; puts self on the line to deal with important problems; takes owendership and accountability.
• Develops, implements, and maintains the Practice's revenue cycle training materials. Conducts training of SOPs, systems, metrics, government regulations, and etc.
• Responsible for the overall coordination of front office duties to include scheduling, check-in, and co-pay/co-insurance collection.
• Attracts high-caliber people, accurately assesses strengths and development needs of employees; provides timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development.
• Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progessive discipline.
• Enforces adherence to the Practice's and US Oncology policies.
• Other duties as requested or assigned.

• Associate's degree in Finance, Business, or equivalent OR four years revenue cycle experience required.
• Two years of experience in a supervisory role required.
• Four years of revenue cycle experience.
• Individual must have strong knowledge of medical insurance billing and collections with CPT, ICD9, and HCPC coding and medical terminology, as well as an overall understanding of managed care products (HMP, PPO, ect...)
• Proficiency in Microsoft Office (Outlook, Excel, Word, and Powerpoint).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including manual and finger dexterity and eye-hand coordination. Requires standing/sitting for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.