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Coordinator, Assessment & Effectiveness

Florida Gulf Coast University
United States, Florida, Fort Myers
10501 FGCU Boulevard South (Show on map)
Nov 05, 2024

Job Summary

The Coordinator, Assessment & Effectiveness coordinates the Program review process and provides guidance and creates efficiencies to strengthen the process. Assists with data tracking, coordination of task timelines, and systems trainings for campus users. Performs administrative, logistical, and technical tasks.

FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability, sex, pregnancy, national origin, marital status, genetic predisposition, sexual orientation, gender identity/gender expression, veteran status, and any other protected class(es), as required by applicable state and federal law, as well as University regulations and policies.

Job Description

Typical duties may include but are not limited to:

  • Coordinates the Program Review process and timeline, including calendar maintenance, webpage information updates, orientation presentations, maintenance of policies/procedures/manuals, collection of self-study reports and responses, and overseeing the contracting of reviewers.
  • Provides support for the Helio Campus platform and the Coordinator of Helio Campus. Works with Assessment & Accreditation team to create and facilitate trainings, workshops and other needs for Student Learning assessment, program review, annual reporting and planning.
  • Works to support the coordination and submission of Annual Reports from academic and non-academic offices. Works in Helio Campus to oversee and review automated processes to ensure completion and accuracy.
  • Supports the coordination and delivery of training needed for Program Coordinators and Faculty on the automated assessment processes.
  • Supports the maintenance of the FGCU base in Helio Campus. Ensures current and new programs, courses, learning outcomes, and updates or adds users as needed.
  • Works to collect or aids in creating documents to support FGCU's accreditation reporting, including working with the Assessment Committee and assessment projects.
  • Interacts with committees, individuals, and other campus offices on behalf of the Planning and Institutional Performance (PIP) office to fulfill the duties above and to fulfill the needs of projects as assigned.
  • Apprises the Director of Assessment and Accreditation and/or the Assistant Vice President for PIP of any problems, concerns or needs of the office.

Other Duties:

  • Updates webpages for Planning and Institutional Performance.
  • Performs other job-related duties as assigned

Additional Job Description

Required Qualifications:

  • This position requires either six years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of full-time experience directly related to the job functions.
  • Any appropriate combination of relevant education, experience, and/or certifications may be considered.
  • Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).

Preferred Qualifications:

  • Master's Degree from an accredited institution in an appropriate area of specialization.
  • Experience with Helio Campus, SharePoint, Adobe Acrobat, educational technology, and compliance report writing.

Knowledge, Skills, and Abilities:

  • Knowledge of regional and professional accreditation.
  • Knowledge of academic program assessment, program review, and survey administration.
  • Excellent interpersonal, verbal and written communication skills.
  • Skill in completing assignments accurately and with attention to detail.
  • Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
  • Ability to provide technical support, including development of workshops within CANVAS, using Microsoft Teams, Zoom, and support via phone and in person.
  • Ability to work successfully as both a member of a team and independently with minimal supervision.
  • Ability to work under pressure and meet close deadlines.
  • Ability to creatively solve problems and perform work in various situations when numerous and diverse demands are involved.
  • Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.
  • Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices.
  • Ability to interact in a professional manner with a diverse group of staff, faculty, and other stakeholders.

Pay Grade 16

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