Associate Director - Business Continuity, Disaster Recovery, Crisis Management

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

You'll be managing a group of 8 Business Continuity professionals that work with all Verizon lines of business, to update, exercise, and certify over 1,200 business continuity plans annually. Work with strategic business units across the enterprise to identify critical aspects of Verizon operations (business functions, network infrastructure and technology, critical facilities and vendors).

• Creating and manage the development, maintenance and exercise of business continuity, disaster recovery, crisis management, and Site Emergency Action Plan requirements in accordance with Verizon's Business Continuity & Event Management (BCEM) Framework; and ensure that all plans meet both Verizon and any applicable legal or regulatory requirements.

• Providing clear expectations of BCEM Planning program requirements and activities to executive stakeholders.

• Creating / maintain the BCEM Master Planning Calendar, Planning Scorecard, Business Unit Scorecards and Executive Steering Committee Scorecard.

• Managing the International Incident Monitoring and Response Support: Ensure Verizon is prepared to respond to events in the Asia Pac and EMEA regions through maintenance, exercise and certification of the region EMPs; region specific awareness activities and coordination with the Global Event Management Center (GEMC) to provide local assessments and contacts when needed.

• Managing the Verizon Customer Portal which provides information to Verizon's suppliers and customers on Verizon's business continuity and incident management capabilities.

• Partnering with the Supplier Risk Management office to mitigate vendor business continuity risk.

• Working with GEMC to support incident management preparations, event assessments and crisis management team activations.

• Managing System Administrator for Fusion BCEM Planning system.

You'll have experience and leadership managing a business continuity planning program. As part of people leadership, you are expected to: assess performance, coach and develop, hold employees accountable, take appropriate corrective actions, train, and provide ongoing direction and feedback. Someone that embodies the following Verizon Leadership Principles: Act on Customers' Behalf, Create and Drive Change, Deliver Results, Drive Teamwork, Align on Our Direction, Nurture Development, Foster Inclusion, Lead by Example and Take Responsibility.

You'll need to have:

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Six or more years of leadership experience in operations, project management, or business continuity management.

• Five years of experience in managing a business continuity planning program.

• DRII Business Continuity Professional Certification (CBCP or MBCP).

Even better if you have one or more of the following:

• 5 years of experience with incident response.

• Familiarity with our BCEM Planning application, Fusion, or equivalent.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.