Workers Compensation Manager

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Responsibilities

• Actively direct strategy for all indemnity and medical only cases and ensure these claims are aggressively managed and closed in a timely manner.
• Review all new claims for data integrity, fraud indicators, safety issues, potential lost time or other issues that require further action or management.
• Recommend approval for surveillance and litigation requests.
• Select files for quarterly claim reviews with the third-party claim administrator.
• Interact with injured employees to ensure awareness and understanding of the workers' compensation process and requirements
• Monitor and review Third Party Administrator's reserving practices and when warranted recommend changes.
• Monitor individual claim adjusters' and defense counsels' effectiveness and quality of work.
• Consistently educate and re-enforce claim procedures with operations and Human Resources. (claim reporting process, late reporting, return to work, safety issues, etc.)
• Review and analyze WC loss runs and reports; Communicate trends and prevention opportunities.
• Develop, document and maintain the Workers Compensation processes and procedures.
• Coordinate distribution of Workers Compensation documentation and postings for all locations.
• Work with Operations and Human Resources to facilitate return to work for employees with Transitional Return to Work (TRW) releases.
• Perform special WC projects, as required

Criteria

• Bachelor's Degree in a related discipline or equivalent work experience
• At least 3-5 years of Workers Compensation claims management experience
• Thorough knowledge of workers' compensation systems
• Willingness to learn new workers compensation jurisdictions
• Some knowledge of leave of absence and Human Resource principles, laws, regulations, policies, and procedures
• Computer proficiency including Excel, Word, PowerPoint, as well as TPA systems
• Ability to adapt in a fast paced, changing environment
• Experience with high volume Distribution Centers is a plus
• Must have sound judgment and the ability to maintain discretion and confidentiality
• At least 3-5 years of Worker's Compensation claims management experience
• Return to Work programs experience

We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Your Journey in Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops and learning programs
• Speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

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