Homepage Program Manager

TEKsystems
$50.00 - $55.00 / hr
sick time, 401(k)
United States, Washington, Seattle
Nov 05, 2024
TEKsystems program team has an an exciting opportunity for a program manager who can help us our client scale their marketing and business operations to meet the growing needs of customers and global stakeholders who use our experiences. As a program manager, you will interact with teams crossed our clients company , giving you a birds-eye view of a variety of businesses, programs and initiatives. In this role, you will have the opportunity to impact the day-to-day operations of some of the most visible features on website by implementing large scale process changes and automation initiatives. Homepage Management and Process Optimization : Oversee day-to-day homepage operations, efficiently handle partner requests and ticket queues. Authorize permissions and develop streamlined partner processes to remove roadblocks, while also sharing best practices with global teams. Content Quality Assurance : Ensure excellence in homepage campaigns by serving as a Content Bar Raiser and campaign approver, aligning them with brand/UX standards for impactful execution. Manage the application and training process for Content Bar Raisers among internal employees. Brand/UX Performance Review : Manage the Flag & Fix processes, tracking reported defects on the homepage. Analyze trends within issues and update processes to ensure optimization. Share learnings with broader teams to resolve issues and mitigate future risks, thereby elevating campaign quality website, improving overall page CTR, and enhancing customer experience. Performance Data Analysis : Regularly review partner campaigns on the homepage to ensure a high CTR and evaluate the performance of marketing teams with homepage access. Using data-driven insights, identify optimization opportunities and implement strategies to enhance campaign effectiveness, driving increased engagement and conversion rates. Project Management : Ensure the Homepage Performance team manages and performs tasks within team SLAs, overseeing the project management tool to ensure timely completion of tasks for partners. Provide regular status updates, enhancing project visibility and increasing stakeholder engagement. TEAM: This team owns some of the most highly trafficked for the company, which includes the homepage and site/app navigation features across desktop and mobile devices. Our team is made up of product managers, program managers and engineers that innovate, build and maintain these experiences for millions of customers around the world to use every day. Additionally, we are a platform team that serves a wide range of internal stakeholders who also utilize our features to help customers discover products, businesses or programs. Our mission is to inspire and delight customers by helping them discover products they'll love. Role will require 5 days a week on-site in Seattle, WA Top Skills Details: content management system, project management, program management We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health and Dependent Care Spending Accounts (HAS & DCFSA) * Transportation benefits * Employee Assistance Program * Time off/Leave (PTO, Vacation, or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.