Help Desk Technician

TEKsystems
$50,000.00 - $55,000.00 / yr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, St. Louis
Nov 05, 2024
Description: The Technical Support Specialist has the skills and abilities to manage Microsoft Active Directory and will implement GPOs to support the execution of STIG settings on file and print services. Duties & Responsibilities: Provides customer support with scripting technologies and uses VB and/or Powershell to automate common functions Responsible for producing the Standard Operating Procedures (SOPs) used for production deployment Gathers requirements and helps architect, plan and implement system solutions for a Windows platform to meet customer requirements May at times be required to move standard office equipment All other duties as assigned Skills: Help desk support, Help desk Top Skills Details: Help desk support, Help desk Additional Skills & Qualifications: Qualifications: Minimum Qualifications: Minimum of 3 years of experience with Helpdesk and Windows support in an enterprise environment High School diploma or equivalent Active Secret Clearance at employment start date (an Active Interim Secret Clearance may substitute) DoD 8570 IAT-II Certification (e.g. Security+ CE, CCNA Security or other approved certification(s)) Preferred Qualifications: Associates Degree in Computer Science, Information Technology or related field ITIL v3 Foundations Certification Microsoft Certified Solutions Associate (MCSA) Certification or Microsoft Certified Solutions Expert (MCSE) Certification Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret). Because an active or interim DoD clearance is required, U.S. Citizenship is required. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.