PBX Phone Operator

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Long Beach
Nov 05, 2024
Description: day shift Phone Operator for shift: Sun 7:00am - 3:30pm, Mon - Thu 8:30am - 5:00pm, (Fri, Sat Off) to work onsite at Long Beach Memorial Hospital. Eventually the hours and days off will change, but the position will remain on day shift. Seeking a PBX Operator to answer incoming calls, provide quality messaging of proper medical coding in a critical healthcare facility, will be providing Patient Services & Phone Support. Manage communication network for internal and external calls transferring each caller to designated locations whether a clinic, department/floor in facility or a patient. Manage the Emergency line for the whole hospital, dispatching each code received in a timely manner to a specific location via overhead page. * Medical/Healthcare environment * PBX answering calls into the Hospital * Phone Support * Call Center or Dispatch (Shift Sunday 7am-3:30pm, Mon-Thur 8:30am-5:00pm with Fri/Sat days OFF) paid training Experience the following areas: * 6 months+ experience as an operator for a hospital or call center or customer service representative, administrative, computer skills * MS Office Suite * Windows 7+ * Strong computer skills, Customer Service experience * Bilingual English/Spanish plus * English/Khmer (Cambodian) or * English/Vietnamese preferred only a plus * Must be able to sit for 67%-100% of the time * Must be able to occasionally lift overhead or carry up to 24lbs * Must possess the following visual requirements: o Close eye work (small figures) o Normal color discrimination o Computers and books * Must be able to work in environments that are between 16 and 95 degrees * Must possess the following Manual Dexterity/Strength o Gross motor, light-moderate strength o Fine motor, light to moderate strength Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time :Off/Leave (PTO, Vacation or Sick Leave) Skills: PBX operator, patient services, phone Top Skills Details: PBX operator, patient services, phone Additional Skills & Qualifications: Must possess clear communication skills and be able to learn quickly, the PBX is the first line of exposure for the hospital and providing proper messaging is vital to the urgency of a healthcare provider. Experience Level: Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.