Customer Service Representative

TEKsystems
$20.00 / hr
United States, Kentucky, Louisville
Nov 05, 2024
TEKsystems is looking to hire a Customer Service Representative to work with a well-known financial services company in the Louisville, KY area. If you have 2+ years of customer service experience and are looking to gain experience at a great company - apply today! * Pay: $20.00/hour * Shift: 8:45am-5:00pm (looking for someone that has flexibility to occasionally work until 6pm) * In-office position: office located in Louisville, KY Job Description: * The Customer Experience Agent renders excellent customer service to customers (tax professionals and their clients) * Responsible for providing account details, articulating product information, and promoting programs * Handle inbound/outbound phone calls (~50 calls/day) * Perform outbound call campaigns to existing customers and complete customer request forms Job Qualifications: * High school diploma or GED is required * 2+ years customer service/call center experience * Experience in a financial or banking environment is preferred, not required * Proficient verbal and written skills required * Proficiency in Excel About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.