Master Business Systems Developer

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• Master's Degree in Information Management Systems, Computer Science, Information Technology or related field of study with 4 years IT experience or IT operational experience or any combination of the two -OR- Bachelor's Degree in Information Management Systems, Computer Science, Information Technology or related field of study with 6 years IT experience or IT operational experience or any combination of the two
• 3 years User Interface (UI) software development and support using one of the following tools: VB.NET, Java, Angler JS, or other comparable programming language.
• Experience with AD/LDAP integration for user authentication, Microsoft System Center Configuration Manager, Internet based UI development, and Client/Server UI development.
• 2 years Microsoft SQL database development experience.
• 3 years' experience with report development and/or Analytical Dashboard development using one of the following: MS Reporting Services, Crystal Reports, Microsoft Power BI (or SQL Server BI), Qlik, Tableau.
• 2 years' experience with T-SQL or other similar scripting languages

Licenses, Certificates or Registration

• ServiceNow Certified Implementation Specialist
• ITSM and ServiceNow Certified Implementation Specialist
• HRSD and ServiceNow Certified Implementation Specialist
• Discovery, and ServiceNow Certified System Administrator

Preferred Qualifications:

• Master's Degree in Information Management Systems, Computer Science, Information Technology or related field of study
• 4 years of experience UI Software development using one of the following tools: C++, C#, ASP.NET (or other .NET languages), Visual Studio, Crystal Reports, or PHP.
• Agile and Waterfall development methods.
• SCRUM and Software Design Life Cycle experience.
• ServiceNow Service Mapping.
• Prefer prior experience in an Academic Health Center.

Licenses, Certificates or Registration

• ServiceNow certified System Admin
• ServiceNow certified Application Developer
• ITIL certification (foundations - V3)

Additional Information:

• Works independently with minimal supervision, exercising wide latitude in determining objectives.
• Supports primarily ServiceNow, including multiple scoped ServiceNow hosted applications.
• Uses programming knowledge and skills to enhance, teach and customize UAMS' ServiceNow applications and interfaces to other systems for data exchange as well as reporting/analytics.
• Exhibits expert knowledge and proficiency on overall software functionality.
• Develops, modifies, and enforces procedures and software techniques to solve complex support issues.
• Responsible for system build, testing, implementation support and maintenance of assigned modules/applications, ensuring that service level agreements and deadlines are met.
• Expected to perform project tasks such as software development, software implementation, application maintenance, application troubleshooting, software upgrades, software testing, and custom report writing, in individual and team member roles.
• Performs in-depth analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it.
• Oversees the review and testing of each product release and communicates needed changes to user community.
• Must be able to document and follow change control procedures for all systems as well as lead the development of department programming standards and helps to enforce the development standards in a production environment.
• Identifies best practices and implements opportunities for standardization.
• Prepares activity and other reports as necessary.
• Attains necessary certifications, as applicable, in a timely manner according to policy. Provides On-Call support for application.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.