Manager of Cardiovascular Specialty Programs - 132175

UC San Diego Health is a Magnet designated organization, which is a prestigious recognition that applies to only 10% of all U.S. hospitals. Magnet is the "gold standard" for nursing excellence and is based on strengths in five key areas, which include transformational leadership, structural empowerment, exemplary professional practice, new knowledge, innovation and improvements and empirical outcomes. UC San Diego Health has held its Magnet status since 2011.

The manager of Cardiovascular Specialty Programs reports jointly to the manager of cardiovascular operations and the Medical Directors for the Adult Congenital Heart Disease and Interventional Cardiology programs. The incumbent is responsible for the oversight and management of all program aspects of the Adult Congenital Heart Disease (ACHD) and Structural Heart Disease Programs. This includes management of: program staff, patient flow process, program development, community outreach, new patient coordination, patient revenue management, budget reviews, etc. The individual works closely with the nursing leadership team in supporting and leading the clinical staff for the program. The manager also will partner with Marketing and Business Development to improve/facilitate intake process and works with Patient Access, Revenue Cycle, and Health Sciences Contracting to ensure that all patient financial matters are handled properly and timely.

• Nine years of related experience, education/training OR Masters degree in related area plus four years of related experience OR Masters Degree (MBA/MHA/MPH/MHSA/MSW/MSN) + completion of administrative fellowship.
• Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters.
• Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
• Strong ability to work collaboratively with internal and external peers and managers. Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization.
• Excellent written and verbal communication skills, with the ability to train and mentor subordinates, convey complex administrative, clinical, and technical information in a clear and concise manner, and prepare and present various reports, documentation, analyses, and project proposals.
• Working knowledge of electronic medical records systems.

• Three or (3+) more years of supervisory experience
• Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices.
• Budgeting and history of successful financial management/rev cycle management.
• Demonstrated project management experience.
• Human resource experience i.e.: recruitment and labor relations.
• Lean management experience.
• Experience working in a physician dyad (IE a Clinic medical director).

• Must be able to work various hours and locations based on business needs.
• This salaried position supports a 7 day a week operation.
• Employment is subject to a criminal background check and pre-employment physical.