Training Content Developer

At Masters Gallery Foods, enhancing the lives of those we influence, whether our employees, our partners or individuals in our communities, is something we strive to do every day. After all, we believe a positive impact is something to be proud of, and is the foundation for everything we do. If you're looking for an opportunity to be empowered to be the best you can be at work or at home, you've come to the right place. We offer a cooperative culture that is rich in ongoing career development and rooted in collaboration.

Masters Gallery Foods is proudly based in Wisconsin, and delivers the highest quality cheese products to our partners and customers. You will be supported and encouraged to make a difference, and your dedication and passion is acknowledged and appreciated. If you want to make a change and start where you can grow, you can at Masters Gallery Foods. Join us!

Training Content Developer

Under the supervision of the Training Program Manager, responsibilities include but are not limited to the development of training materials such as work instructions, training videos, creating course content for in-classroom learning, adapting created content to match Masters Gallery Foods employee needs, and tracking training progress through the Learning Management System.

• Provide continuous training support to various departments to develop standards and training materials.
• Work closely with the Training Program Manager, Training Project Lead, and Training Coordinators to ensure all training components are integrated with production training programs and other departmental training needs.
• Assist in the review of new projects/equipment to ensure that company training needs are effectively defined and communicated to the equipment vendor before installation.
• Update all current job procedures with appropriate digital media and supplemental training materials.
• Develop new procedures that will help unify job practices between all shifts.
• Develop and write documents and media for use in training development plans.
• Develop training protocol with mutual acceptance of the Production, Sanitation, Human Resources, and Quality Departments to ensure the best possible end product for our customer.
• Create and establish procedures and schedule follow-up sessions to determine training effectiveness.
• Work with all plant operations to address the training needs of new and existing employees.
• Provide general assistance as needed with miscellaneous projects approved by the Training Program Manager.

What You Can Offer

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  Post-secondary education or equivalent experience in training content development preferred.

  
  
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  One to three years of experience working in a manufacturing setting preferably in a leadership, coaching, or training role.

  
  
• Must have excellent technical skills.
• Understanding/knowledge of high-speed packaging and production labeling equipment and various interrelated job functions.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Ability to work effectively with image and video editing software, including but not limited to Adobe products.
• Knowledge of technical writing for documentation of processes and standard work.
• In-depth knowledge of cross-departmental job functions and processes within a manufacturing company included but not limited to Production, Sanitation, Quality, Warehouse, and Maintenance.
• Ability to effectively present information and respond to questions from end-users.
• Excellent interpersonal skills including well-developed listening and coaching skills.
• Strong organizational and time management skills.
• Ability to meet deadlines.
• A proactive approach to training and development needs.
• Ability to adapt to a changing environment and learn new programs, applications, and processes essential for training or providing other assistance.

What Masters Gallery Foods Can Offer You

We're a company built on many values, among them are passion, integrity, and people, which means if you join Masters Gallery, you'll join a team brought together by enthusiasm, trust, and dedication. Beyond our commitment to offering exceptional products and customer service, Masters Gallery is committed to career development, inclusion, flexibility, and fun at work.

To uphold those values, Masters Gallery Foods provides:

• A generous benefits package (health, dental, vision, disability, life insurance, critical illness, accident coverage, 401(k) with company match, and more)
• Vacation Time Off (service-based paid time off and 10 paid holidays)
• Center for Health and Wellness - Free to employees and their dependents
• Incentives and incentive programs (such as tuition reimbursement, student loan forgiveness, subsidized fitness programs, cell phone discount programs, employee assistance program, AAA, and more)
• Opportunities to give back to the community (drives, activities, matched donations, and more)
• Green sustainability initiatives
• Continuous improvement initiatives - technology driven
• Training and development programs
• Cheese Store, free popcorn, hot beverages, and filtered Culligan water
• Listen to Sirius XM Radio while you work!
• Continuous communication with Employees - Company App
• Opportunities to give feedback and suggestions in a judgement-free zone
• Numerous fun activities throughout the year (potlucks, company picnics, holiday party and more)

Masters Gallery is an Affirmative Action and Equal Opportunity Employer. We encourage all qualified applicants to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.