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Contract Field Support / Finance / Customer Service #8476

City of Cape Coral
$29,120.00 - $35,360.00 Annually
this position does not include benefits.
United States, Florida, Cape Coral
Nov 05, 2024

GENERAL STATEMENT OF JOB

FINGERPRINTING REQUIRED: Yes

Under the general supervision of a designated Supervisor, performs routine meter reading and related customer field service. Incumbent performs work of an operational nature including safe operation of a City vehicle, support functions of routine field service, rereading meters, adjusting antennae, replacing meter boxes/lids, and generally assisting field service staff. Employees in this role will be responsible for customer contact in-person. The incumbent will prioritize tasks and usually performs independently with periodic supervision or review. Performs related work as required.
  • Primary responsibilities include automated and manual water meter reading, and routine maintenance of water meters and related hardware.
  • Interacts and communicates effectively with customers and co-workers.
  • Replaces meter boxes/lids as needed.
  • Performs rereads of meters as needed.
  • Prepares meters for replacement.
  • Replaces meter heads as needed.
  • Attends training as assigned.
  • Assists with routine Field Service functions.
  • Safely operates a City-issued vehicle to perform job duties.
  • Performs other field service duties as directed.
Individuals assigned to this classification must report to work per their assigned schedule. This position generally works Monday-Friday, except designated holidays.

MINIMUM QUALIFICATIONS

  • High School diploma or GED required.
  • Must possess a valid State Driver's License and obtain a Florida Driver's License within thirty (30) days of hire.
  • Must possess general knowledge of principles of meter reading and mathematics.
  • Must be skilled in written and oral communications.
  • Must be able to read and interpret maps.
  • Must be able to deal with the public in a professional manner.



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